We want to help you get the answers you're looking for as quickly as possible. Here are some common issues/questions and where to find the answers:
- Forgotten your password or dooyoo alias? Just and we'll send you an email with your account details.
- Got questions about dooyooMiles, or wondering how much you earn per Premium Review?Find out all you need to know about dooyooMiles.
- Wondering if you need to provide a postal address to receive Amazon voucher rewards? The answer is no, you don't - we just need a correct email address. For more information see our Help Pages.
- Waiting to receive your dooyooMiles redemption payment? Processing these payments can take up to 10 working days, so if you made your redemption request more recently than that we'd appreciate your patience.
- Has one of your reviews has been locked? First take a look at the , your review may have been locked to indicate that some of your reviews do not meet the dooyoo quality requirements. If so, you can edit your review and when you're confident that it meets the quality requirements, let us know using the form below and we'll unlock your review.
- Think you may have received a revenge rating? Take a look at our Help Pages to find out more.
The dooyoo Help Pages also have heaps of useful information about using dooyoo and the many member features:
- What can I do in 'My Account'?
- How can I keep informed about site updates?
- How does dooyoo earn money?
- Can I change my dooyoo username?
Still can't find what you're looking for? Then we'd be happy to answer your question personally! Just fill out the form below with as much information about your issue as you can and we'll get back to you as soon as possible.