Home > Community home > Help - Getting Started

 

Getting Started overview

1. I'm new - what's dooyoo about?

dooyoo is an informative online community for people wanting to make better buying decisions. Members publish reviews on the site about products and services they've used. Other members then rate those reviews so that you'll know exactly which are the most useful reviews to read when you want advice about a product. To reward our members for all their great contributions, members earn dooyooMiles every time they post a Premium Review on the site AND when other members read their reviews. dooyooMiles can be converted into cash, Amazon.co.uk vouchers - or you can even donate the money you've earned to charity. Membership is free so why not join the community and start earning today!

back to top

2. How do I find my way around the site?

Categories:

dooyoo is divided into product categories for ease of navigation. You can access our most popular categories using the navigation menu at the top of the page. Hover over the 'More' link in the navigation menu to see more product categories, or click the link at the bottom of the list to view the sitemap. The sitemap is a complete listing of every category on dooyoo, so it's easy for you to browse the extensive dooyoo catalogue.

Search:

If you already know what you're looking for, you can also use the search function in the navigation menu (at the top right of your screen) to look for an item. Just type in the item you are looking for, or a keyword, and hit the 'search' button. dooyoo will display all possible options that are listed in the dooyoo database.

Quick Links:

Above the navigation menu there are four links - Community, Register/My Account (depending if you are logged in or not), Login or Log out (depending if you are logged in or not), and Help.

Community:

'Community' will keep you up to date with dooyoo news, new members on the site, dooyoo Guides, top reviewers and reviews and much more! It is a great source of information and well worth checking out.

Register or My Account:

If you're a member, the 'My Account' link located at the top of the screen above the navigation bar will take you to your personal dooyoo homepage called 'My Account'. Here you can view all of your dooyoo statistics, including how many reviews you have written, your average ratings, and how many dooyooMiles you currently have. If you still haven't signed up, you'll see the 'Register' link instead. Ready to join the friendly dooyoo community and take advantage of the fantastic dooyooMiles rewards system? What are you waiting for? Register here.

back to top

3. How do I become a dooyoo member? What does it cost?

Well firstly, Membership is completely free! To join, just fill in this registration form and we will send you an email containing a link to activate your account. The form takes around 2 minutes to fill out so it is quick and easy.

back to top

4. I live outside the UK, can I still use dooyoo?

We welcome visitors to the site from all over the world, and we're thrilled to receive high quality reviews from native level English speakers, regardless of where they live (take a look at the dooyoo Site Rules to find more information about the quality requirements on dooyoo). Please do be aware, however, that you may not be able to redeem your dooyooMiles if you are not a UK resident. dooyooMiles redeemed for cash will be deposited directly into your bank account, so you must have a valid UK bank account to receive a cash payment. dooyooMiles redeemed for Amazon UK vouchers will be sent directly to your email address, but please make sure that your location is serviced by Amazon UK (these vouchers are not redeemable on amazon.com, amazon.de etc). It is always possible to redeem your dooyooMiles for a charitable donation to one of our supported UK Charities.

back to top

5. I have created My Account. When can I login?

dooyoo is an informative online community for people wanting to make better buying decisions. Members publish reviews on the site about products and services they've used. Other members then rate those reviews so that you'll know exactly which are the most useful reviews to read when you want advice about a product. To reward our members for all their great contributions, members earn dooyooMiles every time they post a Premium Review on the site AND when other members read their reviews. dooyooMiles can be converted into cash, Amazon.co.uk vouchers - or you can even donate the money you've earned to charity. Membership is free so why not join the community and start earning today!

back to top

6. How do I login?

There are two easy ways to log into dooyoo: you can click on the 'Login' link on the top right of the screen in the navigation menu and be taken to the 'Login Screen', or alternatively, you can enter your Member Name and Password into the fields that appear on the top left of the homepage.

back to top

7. I have forgotten my member name and/or password

If you have forgotten your password, please go here. We'll send an email to your nominated email address with your dooyoo username and a link to select a new password.

back to top

8. What happens if I change my email address?

It is important that we have an up to date email address for our users so that we can contact you, for example if you forget your password. Don't worry we will treat your personal details with the utmost confidentiality and will not contact you with advertising material or anything else that you don't need! To update your email address, log in to dooyoo and go to 'My Account' (you'll find the link on the top right of the page, above the navigation bar). Once in your 'My dooyoo' homepage, click on 'My Details' link in the left hand menu. You'll be able to update your email address and any other personal details there. Remember to save the changes by clicking the 'Submit' button at the bottom of the page.

back to top

9. How do I delete My Account?

Members can't delete their own account - we here at dooyoo HQ are responsible for the big, red, delete button! Should you want to delete your account, please send us an email from the email address you used to open your dooyoo account (this is a security measure to ensure that only the person who opened the account is able to close it). Send your email to dooyooteam@dooyoo.co.uk and we'll take care of it for you.

back to top

10. What is 'My Account'? Where is it located?

'My Account' is where you can view all of your dooyoo information and manage your account, profile, and reviews. You can access 'My Account' by clicking on the link at the top right of the navigation menu.

back to top

11. What can I do in 'My Account'?

Here's a short overview:

My dooyoo

is your dooyoo homepage where you can see an overview of your account including who was the last user to rate one of your reviews, and how many dooyooMiles you have to redeem.

My Reviews

will help you keep track of the reviews that you have written and rated.

Useful Stats

shows you who has rated and read your reviews.

Messaging

allows you to keep in touch with other members. You can send a private message to any member at any time (as long as they haven't blocked you). More on this topic

Circle of Friends

lists the members you trust and who trust you. More on this topic

Email Alerts

are emails that let you know about any activity on your account - new messages, comments, ratings, or a new review from you favourite dooyoo author. You can subscribe or unsubscribe to Email Alerts by clicking the link on the left of your 'My Account' homepage. More on this topic

Suggestions

allow you to suggest an item to dooyoo that you want to write about - simply fill out the brief form and submit it to dooyoo and we will do our best to add it for you. More on this topic

My Details

is where you can change your member picture and 'About Me' text control display options that are visible on your profile. For example, you can opt to show an email address, a favourite website and/or a brief text that tells other dooyoo members a little bit about yourself.

dooyooMiles

is where you can redeem your hard earned rewards. More on this topic

back to top

12. How can I inform dooyoo of possible abuse or a bug on the site?

We are always happy to hear from our members. If you want to contact dooyoo, the best way to do so is to click on either the 'Contact the dooyooTeam' or 'Report a Bug' links (that appear on the left side of this page in the navigation). We want to hear from you - send us your comments, concerns or criticisms.

back to top

13. How can I keep informed about site updates?

The Community Area is where we here at dooyoo announce updates, changes, news and more. The Community homepage is updated daily so make sure you check back regularly to stay up to date.

back to top

14. We're a company. Can we join dooyoo? And why would we want to?

dooyoo is primarily for individuals to post their reviews about a variety of products and services. However, companies can register on dooyoo under certain conditions:

The main reasons for a company to have an account on dooyoo are:

There are limited opportunities for a company to be active within the dooyoo community; this is because dooyoo's main focus is the consumer and we wish to remain an independent and unbiased source of product information.

back to top

15. How does dooyoo earn money?

First and foremost, dooyoo does NOT derive any income from selling your review content or personal data. dooyoo never reveals member information, email addresses, or any other information that you have supplied to us in confidence to third parties. So where do we get the funds to support all of your dooyooMiles rewards? dooyoo earns money through its partnership with online stores who participate in our price comparisons and have links on the dooyoo website as well as from online advertising. All merchants that are involved in dooyoo understand that we are offer real, unbiased consumer reviews (both positive and negative) to help our users make more informed purchasing decisions. dooyoo facilitates smarter shopping for consumers by consumer and we do not receive any income for skewing the review results on our site.

Still got questions about dooyoo? Contact the dooyooTeam.

back to top

16. I'm a new member and the system won't let me post my review, what's up?

You're a new member if you've been on dooyoo for less than 30 days - you'll have a blue 'new member' badge on your profile picture. While you're still a new member you can post up to five reviews per day, then once you've been with us longer than a month you can write as many reviews as you like each day. Remember, according to our system the day starts at midnight, and goes through until midnight the next day, so if you are a night owl and up writing reviews past 12 at night, you will be using up your quota for the next day.

As a new member on the site, we'd love you to explore some of the other elements of the dooyooCommunity before writing more reviews. How about taking a look at the latest Crowned Reviews, finding out more about the dooyoo Competitions, or getting the latest dooyoo news on the Community news page.

back to top

17. How do I change the password on my dooyoo account?

It's a good idea to change your password from time to time. To do so, simply log in and go to your account, then select 'My Details' from the menu on the left hand side of the page. You will be asked to enter your new password and confirm the password - remember that the fields are case sensitive, so take note of what case you are writing your password in. Make sure you click the 'Submit' button at the bottom of the page to save your changes.

back to top

18. Can I change my dooyoo username?

Unfortunately it is not possible to change your username on dooyoo once you've already opened your account - so make sure you choose wisely! If you've already made the account and you really, really don't like your username anymore, the only way that you can get a new username on the site is if you first delete your existing dooyoo account and then open a new account with the new username.

If it's vital that you change your username we will help you to do this, but it does pose problems with written reviews and usually means that you lose the dooyooMiles in your existing account, so we don't recommend it. Definitely only to be used as a last resort - even Shakespeare wrote "What's in a name? That which we call a rose, by any other name would smell as sweet." Indeed!

back to top