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After purchasing a couple of Le Creuset lasagne dishes, and being delighted by the quality, I decided to replace my old frying pan with this Le Creuset pan. It was expensive at 75.00 pounds from Debenhams, but I really, really wanted it. I went for the 28 cm one.
It came in a nice box with the instructions for use and cleaning, and the do's and don'ts regarding the 10 year guarantee. You can get a free replacement for faults as long as there isn't evidence of overheating or severe scratching caused by heavy metal tools.
It is very heavy for a frying pan. This makes it feel like a real well made product. The bottom of the pan is thick and this helps the heat spread evenly. It takes a few minutes to heat the pan thoroughly, this took a few times to get used to, my old pan heated up almost immediately. The heat holds for longer too, once the pan is removed from the heat it takes a while to cool down. This is handy for keeping food warm. You can put the whole pan in the oven too. I do this when I cook frittata to make sure it is cooked all the way through, I pop it in the oven for 10 minutes after frying the mixture for a while. Le Creuset makes little 'mittens' that fit perfectly over the handle, like an oven mitt, so you can get the pan out of the oven without burning you hands.
The handle is metal too, but is a separate piece of metal riveted on with very strong rivets, which stops the heat conducting along it and burning your hand when used on the hob.
The non stick is very good and food just slides of beautifully. I wash the pan up carefully by hand and use only silicon utensils in a slightly obsessive way to try and preserve the non stick. The outside has got black food and oil burnt to it a bit which has spoiled it a tad, but I do use this pan a real lot so I suppose this is to be expected.
I plan to buy a lot more of Le Creuset products, they are cookware you could have for a lifetime. The shapes are simple and practical and stylish.
I have always lusted after a set of Le Creuset pans as they have a reputation for amazing quality cookwear. I originally purchased this frying pan as part of a set of 2 frying pans and 3 casserole dishes for an amazing price of £60 reduced from a whopping £300!!! This was from Amazon 6 years ago and the story of these pans has been going on ever since!
When the pans arrived I was over the moon. The casserole dishes worked well, the heat that was transferred through the frying pan was amazing! This pan uses a 3 ply technology which apparently is 3 different layers of different metals. This allows the heat to transfer through the pan and onto cooking surface. The pan transfers heat at approximately twice the rate of my old pans and I had to be careful to make sure that I controlled the gas properly for optimum cooking.
The pans are a good weight, which although probably not suitable for older cooks for me is an essential part of a frying pan. They come in a number of different sizes and have a good depth to allow you to cook different sauces or to hold the fat if frying.
The pans are all advertised as being dishwasher safe which is essential for me so I placed them in the dishwasher after each use. This is where the problems began. After approximately 1 year the non stick lining of the pan started to peel at the edges. This made no difference to the cooking but only to the pans apperance. I did ignore if for a while but after owning the pans for 18 months I rang Le Creuset to complain. Their customer service was second to none! They were aware of the problem which apparently was due to a faulty batch and sent me out a new one.
Another year later and same problem occured on the 2nd pan out of the original set. Again Le Creuset replaced the pan with no questions asked. I was a very happy bunny. Unbelievably though the same problem occured over the next 2 years with the 2 replacement pans. Again I rang Le Creuset this time they swapped the pan for any other in their range. I ended up with their toughened non stick which is a fantastic pan. Each one of these retails at over £60, which is what I originally paid for all my 5 pans and dishes. Apparently I was an unlucky customer as I received 2 faulty batches of pans. However, I really don't mind as I was given fantastic replacements and I was able to keep the faulty pans which I now use for emergencies!
All in all I am really happy with these pans. Although mine were of not a good quality their customer service is what gave them their 5 stars!
HelloI got this pan on our wedding list as I am now keen to cook with good professional ustensils. I have had it recently and so far the non stick surface is working very well.However, I work on induction and the heat spread across all of the pan that is promoted in the booklet as one of the main characteristics of the fry pan is actually rubbish. I always use the largest stove but still it is obvious that the middle of the pan gets much hotter than the outside. For a pan this price from Le Creuset, that is just not acceptable.
I am a big fan of Le Creuset, i believe in buying quality first time as i think it saves in the long run.
First thing to say is that this is an expensive pan, as its Le Creuset there isn't any way of avoiding it! I paid £80ish for the 28cm about 3 years ago and about £55 for the 24cm one. But with that you get a 10 year guarantee on the non-stick pans, meaning anything that goes wrong in that time and it will be replaced for free.
The pans themselves are relatively heavy compared with a cheaper version. They are sold stainless steel, the pan itself is made from 3 different layers which Le Creuset will tell you helps it cook quicker, etc. I'm not all that interested in the technology that goes into making these pans but i am interested in the quality and performance of them.
The pans are dishwasher safe and can be used on any type of heat surface and can even be put in the oven. The instruction booklet says that the non-stick surface is resistant to scratches from metal utensils - although this this not something i've tried, i still play it safe with silicon utentils.
The pan feels great in your hand. The handles are also stainless steel but dont get hot themselves. The main hanlde has a rounded part underneath which makes it comfortable to hold. There is also a small handle on the other side of the pan, helpful as they can feel heavy when filled with food.
If you read the instruction manual they will tell you that because of the technology they use to make the pans you dont need to use as high a heat setting. From experience i would agree with that, i rarely need to use the higher heat settings when cooking with these pans.
I also find these pans very easy to wash which is helpful. Whilst they are dishwasher safe i normally wash them by hand. They are the easiest frying pans i have ever owned to wash up.
They aren't all perfect...i have had some problems with them:
1) Stainless steel outer - looks great initially but you have to work really hard to maintain the outside of this pan if you want to avoid any oil marks, etc which typically tarnish the side of a frying pan very quickly.
2) The non-stick coating - i bought these pans 3 years ago and recently the non-stick coating on both of them (and the omlette pan) started to peel from the side of the pan. I'm not sure if this was caused by me resting utensils on the side of the pan or just a fault but i can confirm that the guarantee works!
I took the pans back to John Lewis and they exchanged them for brand new ones there and then, no quibbles. The 10 year guarantee now applies to my new pans! They did also inform me that there was a problem with the batch of pans mine were part of. Hopefully these new ones wont go wrong in another 3 years, but even if they do, they will be replaced free...cant go wrong!
Great quality pans, easy to use and clean. The guarantee is a bonus and it works!
24cm, 28cm and 30cm / Kitchenware & cookery products / 3-ply stainless steel for even heat distribution and non-stick coating reinforced with a stainless steel alloy, providing a tough, durable cooking surface / 10 year guarantee.