Newest Review: ... I need glasses) I am writing this review now since my BarclayCard internet access has become pretty much unusable for the last 4 days or so (June 5th to 9th 2011). I put a value on my time and if I have to use a lot of time administering small payments, the card starts to look very expensive for me to run. I haven't had more than about £550 owing on the card for years but, since I work mostly abroad, I am stuck with administering my BarclayCard account online and, to cut a long story short, my BarclayCard will be dormant until the web access improves or until I actually get around to finding another card. BarclayCard recently re-design... more
Customer Barclaycard Reviews (48)
by - written on 09/06/11 (Very useful, 197 readings)
BarclayCard are OK. They have their moments like everyone else I suppose but they seem far more stable than other credit card companies I've used who are CONSTANTLY changing terms and conditions so you haven't a clue how to administer your account. I'm convinced some companies do this hoping you will pay late, not notice some important small print (my eyes are fine but one credit card company sends documents with fonts and print that is unreadable to my eyes .... maybe I need glasses) I am writing this review now since my BarclayCard internet access has become pretty much unusable for the last 4 days or so (June 5th to 9th 2011). I put a value on my time and ... Read the complete review
by Gabriel - written on 14/04/11
ABSOLUTELY THE WORST!!!3 and half years after CLOSING the account and paying the whole account, I started receiving calls asking me to pay +200£ - and after more than one month nobody has been able to tell me why!Calling their customers services has already cost me more than 40£, and so far they have been totally useless - quite often they slam down the phone without saying anything, and every time that I talk to them they say different things, or make false promises ("we will call you back with more details", "we will send you a letter", "we will stop calling you asking for a payment").STAY AWAY!
by filio - written on 28/07/10
I missed a payment by one day and they charged me £12 then sent a text telling me I could not use my card. Loyal customer for years, no longer. Left yesterday. Also sick of Indian call centres where they have false american accents and call you Mr John Smith all the way through the call.Now with Natwest who were helpful and have UK call centres.
by J Askell - written on 03/07/10
According to Barclaycard, I appear to have an 'unusual purchase pattern'. My card is frequently blocked. I've asked them (several times) to stop blocking it, but without result. I had no problems when the card was with MorganStanley. MorganStanley staff phoned occasionally and were very polite, phoning back later if they couldn't get hold of me at that moment. Barclaycard, on the other hand, don't appear to try so hard, blocking the card frequently, resulting in my waiting on the phone (not a free number) to speak to a gruff 'Fraud' department, with no apology for making me miss purchases, or having to charge to other cards. It's frustrating and I am unable to trust the . Read the complete review
by - written on 29/06/10
I used barclaycard when signing up for Carnival funpoints rewards card. They are HORRIBLE in customer service. They trap you with the reward. When you finally get someone in customer service to credit your statement, the next month they claim your bill is a DAY late, charge you late fees and interest. $100.00 rewards with over $50.00 in late fees and charges. I am never late. I send my C. C. bills off 7 working days early without fail and pay them off every month. I only use credit cards for rewards. These dogs had the audacity to tell me i am late and would NOT reverse the interest at all. We talked to (so called) supervisors and NO one would reverse the charges which proves them as thieves IMO. I will stick with Chase. They aren't a perfect credit card company, but barclaycard is a nightmare.