Newest Review: ... of my wedding on it. Meaning lots of Clubcard points and no interest. I kept my Barclaycard as a back up really due to the low interest rate and the brilliant Barclaycard Online (the website is really great) but it hadn't been used in a long time and I was thinking of closing it. Then when I got married last year and changed my name with Barclaycard they sent me a huge bunch of flowers and an equally huge box of chocolates. To me that was really lovely, thoughtful customer service and this kept me with them a little longer. Then a couple of months ago I decided that as it wasn't being used I should really close it, as the unused card sitt... more
Customer Barclaycard Reviews (49)
by - written on 10/02/14 (Useful, 19 readings)
I originally took out my Barclaycard because it has a permanent low interest rate (6.9%). I've probably had it now for a good 5 years, if not more. Over the years I've had lots of other cards, and I do look out for deals. For example, I took out a Tesco Credit Card because they had a 0% opening offer, then paid for large chunks of my wedding on it. Meaning lots of Clubcard points and no interest. I kept my Barclaycard as a back up really due to the low interest rate and the brilliant Barclaycard Online (the website is really great) but it hadn't been used in a long time and I was thinking of closing it. Then when I got married last year and changed ... Read the complete review
by - written on 09/06/11 (Very useful, 251 readings)
BarclayCard are OK. They have their moments like everyone else I suppose but they seem far more stable than other credit card companies I've used who are CONSTANTLY changing terms and conditions so you haven't a clue how to administer your account. I'm convinced some companies do this hoping you will pay late, not notice some important small print (my eyes are fine but one credit card company sends documents with fonts and print that is unreadable to my eyes .... maybe I need glasses) I am writing this review now since my BarclayCard internet access has become pretty much unusable for the last 4 days or so (June 5th to 9th 2011). I put a value on my time and ... Read the complete review
by Gabriel - written on 14/04/11
ABSOLUTELY THE WORST!!!3 and half years after CLOSING the account and paying the whole account, I started receiving calls asking me to pay +200£ - and after more than one month nobody has been able to tell me why!Calling their customers services has already cost me more than 40£, and so far they have been totally useless - quite often they slam down the phone without saying anything, and every time that I talk to them they say different things, or make false promises ("we will call you back with more details", "we will send you a letter", "we will stop calling you asking for a payment").STAY AWAY!
by filio - written on 28/07/10
I missed a payment by one day and they charged me £12 then sent a text telling me I could not use my card. Loyal customer for years, no longer. Left yesterday. Also sick of Indian call centres where they have false american accents and call you Mr John Smith all the way through the call.Now with Natwest who were helpful and have UK call centres.
by J Askell - written on 03/07/10
According to Barclaycard, I appear to have an 'unusual purchase pattern'. My card is frequently blocked. I've asked them (several times) to stop blocking it, but without result. I had no problems when the card was with MorganStanley. MorganStanley staff phoned occasionally and were very polite, phoning back later if they couldn't get hold of me at that moment. Barclaycard, on the other hand, don't appear to try so hard, blocking the card frequently, resulting in my waiting on the phone (not a free number) to speak to a gruff 'Fraud' department, with no apology for making me miss purchases, or having to charge to other cards. It's frustrating and I am unable to trust the . Read the complete review