Newest Review: ... I need glasses) I am writing this review now since my BarclayCard internet access has become pretty much unusable for the last 4 days ... more
Author Name: J Askell
Advantages: Found a free phone number: 0800 731 0200
Disadvantages: Barclaycard service and blocking
According to Barclaycard, I appear to have an 'unusual purchase pattern'. My card is frequently blocked. I've asked them (several times) to stop blocking it, but without result. I had no problems when the card was with MorganStanley. MorganStanley staff phoned occasionally and were very polite, phoning back later if they couldn't get hold of me at that moment. Barclaycard, on the other hand, don't appear to try so hard, blocking the card frequently, resulting in my waiting on the phone (not a free number) to speak to a gruff 'Fraud' department, with no apology for making me miss purchases, or having to charge to other cards. It's frustrating and I am unable to trust the card. I always travel with a back-up card now and frequently have to use it. The free phone number for Barclaycard (8am-8pm) is currently 0800 731 0200. Connection may drop, especially when 'transferring', but persistence pays off eventually. They have rarely called me back when they've said they would.
Summary: Barclaycard blocked frequently