Newest Review: ... I need glasses) I am writing this review now since my BarclayCard internet access has become pretty much unusable for the last 4 days ... more
Not the worst and my UK card of choice
Member Name: Mr. Davis
Advantages: They used to be OK and maybe still are but ...
Disadvantages: Their web site re-design is a disaster and I can't pay my bills online now (June 9th 2011)
BarclayCard are OK. They have their moments like everyone else I suppose but they seem far more stable than other credit card companies I've used who are CONSTANTLY changing terms and conditions so you haven't a clue how to administer your account. I'm convinced some companies do this hoping you will pay late, not notice some important small print (my eyes are fine but one credit card company sends documents with fonts and print that is unreadable to my eyes .... maybe I need glasses)
I am writing this review now since my BarclayCard internet access has become pretty much unusable for the last 4 days or so (June 5th to 9th 2011). I put a value on my time and if I have to use a lot of time administering small payments, the card starts to look very expensive for me to run. I haven't had more than about £550 owing on the card for years but, since I work mostly abroad, I am stuck with administering my BarclayCard account online and, to cut a long story short, my BarclayCard will be dormant until the web access improves or until I actually get around to finding another card.
BarclayCard recently re-designed their web site. I had a look at my pages and saw no bills due and logged off. Next time I spoke to my great but elderly Mum in the UK she was worried. BarclayCard had been on the phone and were supposedly chasing me for a tiny amount of money.
I am now convinced the web site has been re-designed to make it more difficult for you to see what actions you need to take so BarclayCard can add late payment fees when they don't get their money and having the web site down at critical periods, or not behaving also means more late payments. Even if you get your late payment refunded after complaining the web site didn't work, it still took YOUR expensive time to fix the problem.
I have received no reply to my complaints to BarclayCard unless they reply to complaints emailed from abroad by sending letters to your home address.
While I'm at dooyoo I should see who DOES provide good credit card services. Co-op?
As one of the best known brands, are BarclayCard holders more susceptible to phishing scams"
Summary: There has to be a better card than this out there. It's not terrible but ....
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