Cahoot

I'll be honest, I never for a moment considered opening any sort of an account with Cahoot. Their savings account only offers so-so interest rates. I'm really not looking for another current account, certainly not in order to change from my existing bank. I definitely don't need another credit card, at least, not a standard credit card that is. On the face of it Cahoot had nothing to interest me. Until, that is, I read a small article on the Web. It was one of those regular articles that bemoan the insecurity of doing any sort of financial transaction online. Now, I don't know if you are like me but I must admit that buying things on the Web does fill me with ...

Cahoot - They rip you off Give you initial low interest rates then gradually over the last year they have increased it by 100%, my loan started at 6.9% and they have increased it gradually and now they have increased it to 14.9%. They welcome you as a new customer then increase charges and interest once they have you - my advice stay away and look elsewhere. They may offer you a good service but it never what it seems, I have heard them do this to so many people. Bad ...

You know the NatWest adverts, where customers 'enthuse' about how their bank has cut their service levels 'in order to provide a better service'? Every time I see or hear these, I think of my experiences with Cahoot. The thing with Cahoot is, I don't think it's fundamentally a bad product. I like the convenience of their online banking, their interest rates are good and when it works it's a well-executed service. When it works. And herein lies the problem, because they really do seem to have cut costs right down to the bone on customer service, so when there's a problem and you actually need to speak to someone, it ...