Capital One Reviews
Newest Review: ... with my card without notifying me and I just lost all the points I had not redeemed. I had finally had enough so I called them and asked if they would take off my $60 annual fee for the card since I was a customer for 10+ years and was in good standing and they weren't willing to do so, so I closed my account finally. It's my own fault and stupidity that I continued to give this company so much of my own hard earned money, but hopefully you won't make the same mistake as me. There are plenty of better opportunities out there so stay clear of Capital One!... more
Customer Capital One Reviews (96)
by - written on 22/02/12 (Useful, 9 readings)
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Capital One was the first credit cards I was ever issued back over 10 years ago and for the longest time I really enjoyed using them, despite the fact I was paying a $60 annual fee for the card. The customer service was good and I was getting rewards on my purchases and everything seemed great. About three years ago I had stopped using my Capital One card almost entirely and since I was not charging anything I didn't check my account. They ended up charging me my $60 annual fee, which I wasn't aware of until 1-2 months later and ended up charging me a $39 late fee plus charged interest on my balance so I ended up paying over $100 for that. Of course ... Read the complete review
by Col - written on 21/05/11
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ok so i've had credit for insurance,mobile phones etc but had problems getting a credit card because i've moved around a bit, was recently accepted by CapOne for their Progress card. All-be-it a poxy £300 limit its good to see that theres now ways for us to get a foot on the ladder again. Yes their call centres are foreign and very scripted but in their defense,many credit cards and utilities are these days. Also to those that are slagging them off for treating you "poorly" when you have missed two or three consecutive payments, i work in debt reecovery and im sorry but you're going to have to go through the exact same thing with almost any credit card ... Read the complete review
by charles allen - written on 07/05/11
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Made my payment by the due date, was thanked for my payment on that day at 20 times the amount that was due,then recived a fine of £12 for LATE PAYMENT, CAPITAL ONE SUCKS.
by Janet Katz - written on 26/04/11
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I have a fabulous credit score because I have my credit cards (as few as possible) paid automatically out of my bank account every month. I paid off my mortgage and paid cash for my used car. You can hate me. I have a $46,000 credit limit on my Mileage Plus card which I did use when I paid for my wedding but paid off immediately. I am not young. I live overseas and wanted a card that didn't charge a foreign transaction fee so I got this card. They gave me a---$1000 credit limit. A friend who got one for his daughter on a semester abroad got a $500 credit limit! I whined and got it raised to $1500. I can't even buy an airline ticket in this country with this ... Read the complete review
by G S N - written on 03/02/11
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I took out a Capital One card a year ago when I was working full time since then I have been diagnosed with a terminal illness, I called their "customer call centre" like others I could not understand a word that was said and the repeated scripted answers nearly drove me insane!!! I have been advised to send in and income and expenditure form which I did but it came back with the comments not enough detail, in the last 4 days I have received 25 calls demanding payment, But today I lost it with them and demanded to speak to their manager or complaints team I was given a tel no to call only to get through to the same advisor I eventually got the correct address .. Read the complete review
