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What is capital one good for?
Member Name: ktbainbridge
Disadvantages: Not a good rate, customner service hard to understand.
I obtained a capital one card some time ago through a promotion, when their interest rate was low. They sent a card through the post, after a relatively straight forward application process. I then had to ring up an activate it before I could use it, which I believe is common with most debit/credit card companies. It sounds simple but I soon learnt even the most straight forward things were a problem between me and capital one as there was a huge language barrier. I am not racist in anyway what so ever, but when you cannot understand a word of what the other person is saying it can make life very difficult.
I soon learnt to register online and use their online service. Their website is great and easy to use, it is much better than speaking to someone on the phone, as I have now found out repeatedly!
SInce I have had my capital one card they have upped the interest rate continuously and now it is at a very high and non competitive rate. Obviously that doesnt matter if you pay the balance off every month like we all should do, but it appears that there really are no perks to having a capital one card! There are no airmiles or clubcard points or free vouchers like some of the other cards have!
I would no open a capital one card again, because there is just nothing in it for me. I have it because I opened it ages ago and am too lazy to close it and open another one. I keep it just for emergencies and make sure I never pay any interest by paying the balance of each month. Thats the only way I can see it being worthwhile having this card.
Summary: There is just nothing special about this card.