| Product: |
Capital One |
| Date: |
31/07/04 (471 review reads) |
| Rating: |
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Advantages: Great online system, Great customer service, Clear statements
Disadvantages: Watch out for interest on checks and cash withdrawls
Had my Capital One Platinum Card for 6 months now and I can only praise it. I have had many credit cards in the past but all with creeping interest rates etc etc. As for Capital One: Customer Service Excellent - Alhtough sometimes it takes a few clicks on the phone to get through to human voice my experiance is that they friendly and certainly know their stuff. Statements - Always come through on time, very clear and well laid out and you can make no mistake of when payment is due by. Payment Method - I pay my bill through my on-line bank and payment is usually visable in a couple of days. Capital One Online - Site is excellent most transactions are on within a couple of days, although there were a few technical issues last week but the helpdesk were very helpful. Interest - Currently I am on an intro offer of 0% but even after that they are very competitive and in most cases much lower. Extras - No real extras to sing about just a good simple card. Capital One looks after its customers, long may it continue.
Summary:
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Last comments:
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- 03/08/04 Glad you find them OK. I used to work for them and it was the worst two years of my life! Let's hope you continue to have few problems, cos when something goes wrong they haven't a clue. Terrible employer though, and quite exploitative to customers and employees alike. |
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- 01/08/04 Sounds okay at the moment but i don't think it's one of the best ones around. |
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