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Excellent 5 Stars -  Capital One Credit Card
Capital One 

Newest Review: ... and, though the accents are sometimes difficult to understand, the staff are knowledgable, friendly and extremely helpful. Capital One of... more

Excellent 5 Stars (Capital One)

Muzza

Member Name: Muzza

Product:

Capital One

Date: 31/07/04 (470 review reads)
Rating:

Advantages: Great online system, Great customer service, Clear statements

Disadvantages: Watch out for interest on checks and cash withdrawls

Had my Capital One Platinum Card for 6 months now and I can only praise it.

I have had many credit cards in the past but all with creeping interest rates etc etc.

As for Capital One:

Customer Service Excellent - Alhtough sometimes it takes a few clicks on the phone to get through to human voice my experiance is that they friendly and certainly know their stuff.

Statements - Always come through on time, very clear and well laid out and you can make no mistake of when payment is due by.

Payment Method - I pay my bill through my on-line bank and payment is usually visable in a couple of days.

Capital One Online - Site is excellent most transactions are on within a couple of days, although there were a few technical issues last week but the helpdesk were very helpful.

Interest - Currently I am on an intro offer of 0% but even after that they are very competitive and in most cases much lower.

Extras - No real extras to sing about just a good simple card. Capital One looks after its customers, long may it continue.

Summary:

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(6 members total)

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Overall rating: Useful

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Last comments:
sarajackson

- 03/08/04

Glad you find them OK. I used to work for them and it was the worst two years of my life! Let's hope you continue to have few problems, cos when something goes wrong they haven't a clue. Terrible employer though, and quite exploitative to customers and employees alike.
llamalove

- 01/08/04

Sounds okay at the moment but i don't think it's one of the best ones around.


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