Debenhams Beauty Club Card Reviews
Description:Collect points every time you shop beauty & fragrance in store.
Newest Review: ... for every pound on purchases under £25, 3 points for every pound when you spend over £25 and occasionally when here are deals running you can get bonus points. When shopping on-line you earn 5 points for every pound spent. Sounds great right? Wrong! Points can only be redeemed once you reach 500, so until you reach this amount the points have no monetary value. An account statement is ... more
Customer Debenhams Beauty Club Card Reviews (6)
by sita - written on 01/03/12
The customer service can't answer any questions about that card (call them a few times on 01/03/2012 after 7pm). They are just making fun of the customers. "What is your mother's maiden mane?" they asked me. "Sorry, I forgot it, but maybe I can login into my account and find the answer there". "No, that is not possible. Have a nice evening!!!". So, even if you have points on your card, but you have forgotten your mother's maiden name, customer service will not help you, and you just can chuck that stupid beauty card away (what I have just done). The management of this card is so difficult and in some cases it is impossible (I think: that is the way to increase sales).
by - written on 05/06/11 (Very useful, 490 readings)
I was very pleased to hear about this card as I regularly make purchases in the beauty hall of Debenhams and think that when your paying such high end prices, its nice to get something back. However if you were thinking this is like the boots advantage card for those higher end labels, then think again. This card has many hidden rules which mean your 'rewards' aren't as free flowing as they seem. 1 point = 1p and points are accumulated at the rate of 1 point for every pound on purchases under £25, 3 points for every pound when you spend over £25 and occasionally when here are deals running you can get bonus points. When shopping on-line you earn 5 points for ... Read the complete review
by mitmew - written on 05/05/11
I have a beauty card and have collected over £200 of vaule having spent over £5,000 on beauty products yet I can only spend £15 per month this must be the worst card ever for rewarding you, no where near as good as BOOTS where I can spend all my points in one go, None of the staff were aware that the limit is only £15 per month when asked.
by - written on 29/12/09 (Useful, 619 readings)
I got the oportunity to get one of these cards when I bought some perfume in debenhams. Ive managed to get some more points but it seems to be taking forever to get the magicial points up to £5. Debenhams would of been better creating its own loyalty card that could be used all over the store. You used to be able to collect nectar points and it was a shame this was taken away a few years ago. They take a hold of your email address and send you a monthly update on points you have earnt and special offers that may interest you. The card they give you is quite cheap looking so it would be easy to loose or damage. I think this card is only worth it if you buy your perfume ... Read the complete review
by Margarita - written on 18/11/09
The most useless card ever! you can only use it on cosmetics (not everything in store like boots) and you need to wait until the end of the month to get a statement to rendeem the points. also today I went to store to redeem points and they said I couldn'd since i didn't have a printout of the statement (and was accused that i can just go there showing them the email many times). when I asked to see the manager then suddenly they could find my points and use them. useless and poor customer service