When I applied for my 0% Halifax credit card, there was no problems in issuing me one.
Firstly, I applied online as they have a 10 month 0% offer. The forms on the website were easy to use and were completed in just a few minutes. I said I didn't want Payment Protection Insurance.
They wrote to me asking me to sign and return the credit agreement. A form which asks if you want Payment Protection Insurance and I said no.
Not long after, I got a phone call from them and they gave me my credit limit (which was about one third of what other cards have offered me - perhaps because of the 0% offer). They tried to sell me their Payment Protection Insurance at least twice on the phone. I had to say no yet again and again.
Four, if not five times I had to say I didn't want Payment Protection Insurance.
I registered to use the card online and their website is fairly clear apart from you do have to pick and choose what bank accounts and cards appear when you first log in. This seems a bit odd to me. There was only one, you might as well show it.
The statements arrived and are very clear as to how much you need to pay and outstanding amounts. It's also good to see they are smaller than other banks, thus saving paper.
I paid the statment online through their site, using my debit card and no problems whatsoever. Oddly enough they use WorldPay to take the online payment and WorldPay are owned by the Royal Bank of Scotland which also own Natwest. This was a suprise that they use a competitor to process their payments!
You need to pay £5 or 2.25% of the outstanding balance, whichever is greatest in order to pay no interest for the first 10 months on purchases. I don't use it for anything else, so I am unsure what cash withdrawl rates are (but they are charged).
I have mainly used it to put my house and car insurances on, so I can pay it over the 10 months with no interest. It is a good card for big purchases.
Overall, stick to your guns against paying payment protection insurance (if you don't want it) and this is not a bad card to have. Once issued, I have had no need to contact them again, other than to make payments.
And remember to pay it off or balance transfer before its 0% runs out!
The only reason I applied for this card was because it is a 'branded' Manchester City one and they have a scheme whereby for every pound you spend on it, a certain amount goes toward the mcfc academy, which i thought and still do think is a good idea. What i don?t think is a good idea is the £25 late payment charge they hit me with when my cheque went missing in the post. I have regularly spent £1000 - £1500 per month (and sometime considerably more) on this card in the 10 odd months that i have had it and paid my bill off, in full, every single month and have never been late before. through no fault of my own my cheque never arrived with the halifax in time and despite my protests that this was clearly a postal problem they would not waive this penalty charge. the customer diservice person to whom i had the misfortune of speaking said that despite the fact i am a good customer (and clearly a profitable one for them) that this was their policy and they cannot do anything about it. not only this but unkown to me they had 'locked' my account and not bothered to tell me yet (a letter informing me was in the post, maybe it was lost in the same place as my cheque ??) this would have been very embarresing if i had tried to use it. all this despite the fact that i have never been late with a payment before and clear my account every month remember. If I was a habitual late payer or if they gave me some warning that they were about to lock my account it wouldn't be so annoying. end result ? I have canceld the card, will be taking my business elsewhere and have taken pleasure in cutting the card in two. so the moral is, unless you are willing to bet £25 a month that the post will get through, don?t get one of these cards nice, one halifax ? own goal i think ?
I know, isn`t it amazing. ANOTHER review of a Halifax financial service from me :-) What can I say - I am perfectly happy with the service I get from the Halifax! Anyway, this review is all about my Halifax credit card. I`ve had a credit card with them for 7 years now, and the credit limit has gone from £250 to well over £4000 as I`ve gotten older and had more money to spend. The card itself is a bog standard Visa card, you can use it almost anywhere (and I DO use mine almost anywhere :-) ). The interest rate is reasonable (as far as I know - I always pay my bill in full by the end of the month, so I never pay interest on my balance). The big advantages, certainly for me, come from the online side of the Halifax. Since all my other bank accounts are with the Halifax, when I sign in to the online banking site, my credit card is listed there for me as well. I can get a copy of my last 3 statements online, check my balance and available credit, check out the recent transactions that have gone through but have not made it onto a "full" statement yet. You can ask for an increased credit limit online, and do anything else that you want. You can also pay the bill easily, just as you can with any other bill though the web site. The biggest "issue" with the Halifax is their credit limits. They don`t seem to be a bank that hands out stupidly high credit limits willy-nilly, which for most people is a very good thing. If they don`t think you`re capable of dealing with the increased limit, they won`t let you have it. This has caused me a slight problem once though - I`d spent most of my limit on stuff I wanted, and then suddenly got told that I was going to Chicago in 2 days. I had to pay for the flights and the hotel myself, which was going to take me well over my current credit limit. I rang them up and asked for a higher limit, and the first person I spoke to said that they couldn`t help me, as the computer wouldn
`t increase my limit at all. I asked to speak to a supervisor, and once I`d convinced them that I needed the increased limit (it was an expenses paid trip, the money was going to be waiting for me when I got back home) and was not a risk, he was very happy to increase the limit by £1000 there and then, and it has stayed there until recently, when they increased it of their own free will. I was a bit worried about them not increasing my limit, but they obviously took a sensible view of the situation - the computer wasn`t sure, but a person had the final say and was willing to listen to the whole story, and make a decision based on all the evidence available to them. In conclusion, I`m completely happy with my Halifax credit card. The interest rate I can`t comment on, but everything else about the card is great. Get your own financial advice, don`t take mine (I`m not a financial advisor :-) ), but for me this has been a brilliant card run by a brilliant banking organisation!
The search for a value for money credit card in evolutionary man has been refined to a fine art by many. Switching from 0% deal to 0% deal is a popular past time for a large part of the population. But for most, it is a nuisance. And the credit card industry rakes in £millions from those of us who cannot be bothered. Which is where the Halifax comes in with their new internet only credit card found at www.h2x.co.uk. With an introductory rate of 0% for 5 months (on balance transfers only) and a standard rate of 9.9% for purchases and balance transfers that fall outside the introductory offer, it does seem exceptionally good value. So, what is the catch? Well, you have to manage the account online. No branches to fall back on, with call centre contact charged at premium rates and paper statements costing £3 a time. You and your PC are the only cost effective way to run this account, and you are allowed to email them! Indeed, they email you your statement! And there is a security guarantee that protects you from fraud losses. Most readers of this review should be comfortable with this. You also have to earn £25,000 a year or more. So, mere mortals cannot benefit! There is no cashback available, so for those who pay their balance in full there are other cards in the Halifax range that are better. Indeed, the likes Of Goldfish are better still! Other nice frills are the same as the rest of the Halifax credit card range (www.halifax.co.uk/creditcards), such as up to 59 days to pay your bill (longer than most of the market), 100 days of insurance against theft or damage to goods purchased on the card and £100,000 of Travel Accident Insurance if you buy your tickets with the card. Remember, you have to lose a couple of legs to claim on this insurance and it does not replace real travel insurance. Again, Halifax provide £250,000 of cover on their Platinum Card range, so your low rate here is subsidised by a loss of ov
er half this benefit! You can pay £15 a year for Card Protection Insurance for you and all those who live with you. Illness and redundancy cover, though slightly expensive at 78p per £100 covered, does pay 10% of your balance each month if you have to claim. This is significantly better than similar insurance provided by others in the credit card industry and, if you are a taker of such cover, is far better value than the benefits paid out by the likes of MBNA. There is no annual fee. You can select your own PIN number for cash machine withdrawals. You do have to make the minimum payment by direct debit (thus avoiding £20 late payment fees) and if you use the lovely convenience cheques that they send you, you pay the full 9.9% rate PLUS a 1.5% handling fee. Useable in the UK and overseas, foreign currency transaction cost an additional 2.75%, like much of the credit card market. If you are a regular overseas card user, try the free offerings of Nationwide! Should you have one? If you earn £25k plus, have a balance owing on a more expensive card and cannot be bothered switching your card every few months, this is exceptionally good value, as long as you are happy to remain online to manage the account. If you clear your balance in full, there are better deals out there, including many from the Halifax. If you are happy to change cards 3 times a year and switch your balance around, again, this is not for you. It is, however, good to see a major high street bank offering something of value beyond the special offer period. They seem to be getting quite good at it.