Halifax Platinum Credit Cards

This bank appears not to pay attention to maintaining courteous professional customer communications. I bank with First Direct who are excellent at customer services and put Halifax to shame. Also Halifax seem very poor at structuring their processes and systems to make things easy for the customer & I would not recommend them. I have had my Halifax Platinum Card for about 6 months and have experienced a number of frustrations, all down to poor marketing processes and written customer services. These include but are not limited to ? Security is overtight & setting up the online statement was very frustrating. Once you have your card you apply at ...  Read the complete review

Only got the card for 0% on transfer balances after Egg period was expiring. Called customer services a few time to get an answer on interest charges which took 3 calls. Had the misfortune to forget to send in a £80 payment one month because I was away on business and got a most aggressive letter from Collections department. Call Customer Services and told collections that I was paying in £2000 immediately online and the guy kept insisting about it (this was a first late payment with no previous history) as if I were some deadbeat customer. In terms of Customer Relations, this is the Ryanair of financial services (with the difference that Michael O'Leary is quite ...  Read the complete review

Might be good if it ever arrives - Advantages: Good rate - Disadvantages: Customer service is appalling

For those of you matching my requirements of: - no fees - high cashback on every purchase - online statement - reasonable interest free period ?I can recommend the Halifax Platinum card. It?s great if you are one of those people that pays off their card each money religiously (otherwise go for one of the low rate cards). I?ve had this for a couple of years now with no problems at all. You?ll earn 0.5% cashback until spending reaches £12,000, and 1% thereafter (sounds a lot, but most of us put quite a bit on the card these days). The cashback is awarded once a year on the anniversary of taking out the card by simply crediting the cash ...  Read the complete review

Credit cards are part of our national make-up. A fact of life along with buses arriving in threes and manufactured pop bands dominating the ratings, credit cards allow huge swathes of the population to buy now, pay later. Should you be one of the few that doesn't possess a plastic friend then dipping into this already very crowded market can be a little intimidating. I mean, there are affinity cards, cashback cards, balance transfer deals, flat rate cards and the list goes on. However, if you are one of the growing breed that looks to get the cheapest deal possibly by, primarily, dealing on the Net then look no further than a comprehensive offering from HBOS. ...  Read the complete review