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Bad service and devious ways to make you pay - MBNA Credit Card
MBNA 

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Bad service and devious ways to make you pay (MBNA)

bendowne

Member Name: bendowne

Product:

MBNA
Date: 14/02/06 (465 review reads)
Rating:

Advantages: None

Disadvantages: High charges, interest rates changed at their whim, rude, obstructive staff, misleading information.

I applied to transfer balance to MBNA to take advantage of the zero interest rate and set up a direct debit straight away to take care of the minimum payments. They then took over 6 weeks to take the first direct debit payment by which time they had charged me £50 in late charges, withdrawn the zero interest rate and charged me over £200 interest! My complaint was met with truculence and accusations of not managing my account properly. I had to refer it to the Financial Services Ombudsman in the end. If you have the same trouble with them I suggest you do the same, oh and tell Which? or the Office of Fair Trading about them as well.

Summary: Make sure you get proof when you make a payment to MBNA.
Last members to rate this review:
(17 members total)
LaineyMc%2FSueMagee%2Fbandcamp%2Fjuicy_lucy%2FHotBabes%2Fmumsymary%2F

View all 17 member ratings

Overall rating: Somewhat useful

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Last comments:
bandcamp

- 15/02/06

This isn't a review, just more of a personal grievance. Gives a vague idea of what to expect, nonetheless.
mumsymary

- 14/02/06

_________________xxx_____ xxxx_____________________ __ _______________xxx__xx__x x__xxx___________________ ____ ______________xxx____x__x ____xxx____________Happy ________ _____________xxx_____xxx_ ____xxx___________Valenti nes__ -______________xxx_____x_ ____xxx__________________ ___ _______________xxx_______ __xxx____________________ __ ________________xxx______ _xxx_____________________ ____ _________________xxx_____ xxx______________________ _____ _____________________xxx_ _________________________ ____ ______________________x__ _________________ spread a little love around
wendybull

- 14/02/06

Sorry for the SU, but you need to add more info on company etc for it to become very useful. Have a good read around of other revirews to get the idea. Good luck xx


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