Newest Review: ... reply to the message i received stating my account would be returned to the promotional rate so that information and confirmation was att... more
Whatever you do, do NOT take out a MBNA card!
Author Name: Hazel
I have been a customer of MBNA's for a great number of years (so many I can't even count that high), I have always paid my balance off in full and never accrued any charges. Because of the number of years I've been with them, they gradually increased my limit to £15,700. I went on-line yesterday to pay my balance off and saw that it stated my credit limit as £500. When I contacted them, they said it the account was reviewed and they decided that £500 was enough?!! I pointed out that only two months ago I purchased a PC for nearly £2,000, so how can they deem £500 enough?! I pointed out how long I had been a loyal customer, but that didn't seem to count for anything. I'm absolutely fuming and will be cutting up my cards and going elsewhere . . they didn't even bother to inform me!!