Credit Card Catstrophe!!! (Natwest Credit Cards)

Member Name: lilizard

Product:	Natwest Credit Cards
Date:	02/10/01 (449 review reads)
Rating:

Advantages: None!

Disadvantages: Bad service, High interest

I took out a Natwest credit card at the end of my final year as a student to help with trainfares when travelling to interviews etc. I opted for this card purely because I banked with Natwest and was very impressed with my student account.

Unfortunately, their credit card services have failed to impress. With a high interest rate of 18.9% I have found them to be consistently unhelpful, inefficient and inconsiderate.

After 2 payments I had made failed to be registered, resulting in threatening letters from both Natwest and a debt collection agency, despite phonecalls on my part to try and resolve the matter. No apology was forthcoming for THEIR mistake.

To try and avoid a repeat of the problem, I set up a direct debit for payments - fine for a couple of months, then for some reason 2 payments were not taken!

No reasonable explanation could be given, just demands for backpayments!

Deciding enough was enough, I transferred my balance to another card and chopped up my Natwest ones with relish!!!

Summary: