Tesco customers don't really exist (Tesco Personal Finance)

Member Name: hack

Product:	Tesco Personal Finance
Date:	02/04/02 (570 review reads)
Rating:

Advantages: seemingly not

Disadvantages: out of body experiences

Fancy an out of body experience? You can have one free with Tesco's.

Confident that I would get a new credit card with Airmiles - I've got no debt records, bad financial history - I sent of for one, as I am already a Tesco Club Card holder.

And within a week - I received a letter saying I couldn't have one. If I wanted to find out why I would have to pay £2 to find out. Feeling puzzled I rang up to find out why.

In fact the problem is that I don't exist. Neither does my address. My credit's fine but as I'm not actually here I'm not going to get any. Extraordinarily.... even though I could read out the letter that was delivered to my address to let me know of their decision over the telephone... it was no good - I just don't exist. Apparently I am not on the voter's list - I am, and neither is my husband - he is. My house has been here since the 1960's. Even more strangely I also have other credit cards.

Sadly, to Tesco's I only exist as a Club card member. I know - I checked with Tesco Customer complaints and they checked with their computer and there I was.

Even more sadly for the Tesco operative who checked the info for me, he didn't exist either, according to Tesco Financial Services, (yes he'd applied for a card too). I only hope they pay him.

In fact, as Oxford professors seem to be currently quizzing their intake into life's perplexing little problems, perhaps they could run this past their would-be philosophy students.

Q I do not exist - therefore I can no longer shop at Tesco's. Explain.

BUT...... Bright light ahead.
Anyone experiencing difficulties in just being should contact:
Fay Hogg 0131 523 9001, who does exist and is seemingly very helpful.

Summary: