This company produces very good applications, so it is surpriing that this new version has some serious drawbacks.
You need to input the User Name and password BEFORE you run a backup, or else you get a cryptic error message "nonsense bungletag", and the backups produced are useless for restoration.
The "Open File" module does not work on VISTA 32 bit or SERVER 2003, so you get error 010010 and 010013 for skipped files, even normal JPEG files are skipped, thus rendering the backup totally useless for restoration. If you have a database running it will not back it up, but give you the error and refuse to do the backup.
If you have NERO SCOUT installed, the NOVASTOR backup software will hang and crash. You will be required to UNinstall NERO SCOUT to prevent the crashing.
On starup, it takes a very long time (in excess of 3 mins) to begin to do any backup operations.
This new version does backups in 1G segments and not the normal compressed 4G segments.
Improvements sre required for this V10 issue.