Good sales and good value but inconsiderate fitters (Allied Carpets)

Member Name: masterchef98

Product:	Allied Carpets
Date:	23/10/09 (35 review reads)
Rating:

Advantages: Knowledgable sales assistant, good value carpets

Disadvantages: Fitters left a mess

I recently bought a carpet from Allied carpets and was reasonably happy with most of the service I received.

On visiting the shop a sales assistant asked if he could help then gave us chance to look around before coming over again. He was very knowledgable on the carpets available and was able to give us some advice and point out ones that we might be interested in.

We chose our carpet and underlay and went to order it, the price was very reasonable and there was free delivery and fitting. I got a phone call a few days later saying it was in stock and they could come the next morning to fit it, as I was on maternity leave at the time this was fine, I'm not sure how long I would have had to wait had I been working, but we were informed that it was unlikely to be very soon when we ordered. All good so far ...

The next morning the two carpet fitters came and proceeded to fit the carpet very quickly and very satisfactorily (I had had to strip the last carpet and underlay out the night before). The fitters then left and left me with a newly fitted carpet on my stairs, a pile of carpet cuttings in the kitchen, a pile of carpet cuttings in the front room, a pile of carpet cuttings in my bedroom, carpet shavings all over every floor in the house and a newborn baby - thanks for that! Ok the fitting was free so maybe I shouldn't expect too much and I've learnt for next time and will be more pushy but I wouldn't have thought it would be too difficult to see a woman with a young baby and ask for a couple of bin bags which they could have filled with the small bits and put in the bin on the way out.

Summary: I'm seriously put off using them again, unless they are loads cheaper than anywhere else