Ferryhill store..Faulty tin opener ..lost receipt.who keeps em anyway..food and stuff! Asked kindly to replace..you guessed ..no chance! Am I shopping their again .. no chance!
For the sake of a few pence they lost profits from me and my family/some friends .. guess hundreds pounds over year .. apparently, talking in other shops B&M are getting really bad reputation...hear the wages are minimum and staff treated badly..overworked..modern slavery?
Its in the name really. B&M Bargains is a bargain. You can buy anything for a ridiculously low price and often end up spending more than you need. You can buy hair products, healthcare products, living room items, toys, stationary, sweets, food, drinks, tools and lights. The only bad thing about it is the food tends to be close to their sell by dated meaning you have to eat it quick but I suppose thats the only way you get the food as cheap as it is there. Not only is it cheap but there is also one everywhere. Soon they will be as common as supermarkets. The staff are really friendly and are always happy to help. The products are laid out so it is easy to find stuff and everything isn't all jubbled up. I think B & M is one of the best value shops around! Its great, I understand some people may have had customer serviecs issues and I am lucky enough not to have had any issues to require customer services. I can comment on their products and value though. They offer a great range of things from food, to kids toys to house hold goods to name but a few, all at cheap prices. We buy our dog and cat food there as well at a fraction of the costs of ASDA or Morrisons.
I dont think I can say anything bad at the moment about the B & M Stores I have never had any problems with them at all... first things first...
of course they are cheap its why they are called the bargain shop, you can get a very wide range of things from haircare, housewares to pet care and of course your food, I have to admit I am terrible for going here though and because I have a store very close to my home I find myself going there either every day or every other day not good for the bank balance sometimes!
Its one of those shops that if you need something.. you can probably find it in here, I find there housewares to be very nice also, I have just bought a few bits from there for the childrens bedrooms a couple of canvas wardrobes and drawers and they were fantastic no problems what so ever and for the price I paid if they get broken I can easily replace them.
I have found so far that the staff also are very friendly, they are willing to help you out when they can and even go the extra mile to find things in the back room if they arent any on the shelves!
Overall I think its safe to say I LOVE this store and I would advise everyone to go and check it out I am sure that you wont be dissapointed at all
B&M is a cheap discount store, they are opening everywhere, we have two in Coventry and the latest one has opened just near our house.
It's a kind of love it hate it relationship! I find I often buy more than I really needed but the thinking is 'it's such a great price'!
B&M sell a little bit of everything really so being local it is actually quite handy. They sell as small amount of clothing mainly childrens, and accessories such as hats, gloves and scarfs. They sell DIY, House bits and pieces, food, stationery, cleaning items, seasonal and ours has a garden section outdoors which is good.
I have bought wall paper from there and it's been great and was a brilliant price, I've bought bedroom bits for my girls such as clocks and pictures to match their particular taste for the moment and that's the great thing kids ideas change so frequently this makes it nice and easy to change a colour scheme or re-do a bedroom at a reasonable cost.
It's great at Christmas time for some Christmasy bargains and table decorations again they don't need to last as fashions change so the quality for this doesn't matter so much.
I would not buy anything I wanted to last years and years and years from here as I don't think it would.
The staff have always been extremely helpful and friendly and the que's go down quickly.
All in all for us as a family it's a great shop.
We have a B&M store at Clifton moor, York. I often shop there, we have bought bedroom furniture, beds and a mattress and some lino from them, all good, I do know to look at dates as some food can be past there sell by date, but I think the shop is great, the staff are very helpful and pleasant, maybe people in York are all nice people.
We have two B&M's stores close to where we live and will frequently shop there. If you are looking for a pristine store with well laid out products well you need to shop elsewhere. At B&M's they have an array of products ranging from food stocks, clothing, electrical, household items as well as a good stock of the seasonal ranges.
The store stocks various brands of products to your well known one's ie heinz, cadburys, etc to other brands that I personally have not heard of. The store offers a discounted price compared to other major hardware or supermarket market stores but be careful particularly in the food items because lots of there products have very short use by dates and I have actually picked up stock which is actually past its use by date. The store is able to offer these items as a significantly discounted price because they buy in bulk then distribute to their numerous stores around the country.
One of the plus' of the store is the range of childrens toys which again are significantly cheaper compared to stores like Argos and toyr us.
The stores can often be untidy with boxes, cages etc situated all around the store and like most discounted stores who have seen a significant increase in its customers due to the current financial climate means that it can at times be difficult to get around the store.
Overall to summarise, the B&M stores offers you a range of everyday and household products with the majority of which are at a discounted price compared to most of it's competitors.
On the shelf at the Northampton store they have Bridge House Peach Halves @ 39p. Next to them they have the same brand Apricot Halves with no price on them. They lead you to believe they are the same price, but when you get through the till they charge you 69p for the Apricot Halves. Never mind, my partner purchased a pot for £1.99, she gave the till assistant £2 and they gave her change for £3.
I am a journalist from The Sunday Times looking for current or former B&M staff. I cover retail, and I'm interested in the company's rapid expansion. I have seen lots of postings referring to poor working practices.In particular I would like to know: what the pay is like, what it's like to work there, how good/bad the environment is, what the managers are like, whether you would stay there and whether you would recommend it to a friend.My name is Oliver Shah and my contact details are firstname.lastname@example.org or @olivershah on Twitter. I will treat all correspondence in confidence and will not publish your name.
I had the sad and bad experience of working for a newly opened B&M Stores for 57 days out of 121 days before the laid-me-off. I call it being fired.
At the opening some 90 people were employed, within the 121 days only 21 people were left on the shop floor.
This company claims to not advertise its services but rely on (word-of-mouth), this might be true for its products, but word-of-mouth also goes for the employees, and the way B&M's administration/management treat their employees this company will soon be in the top league of the Top 10 Worst Companies To Work For..... Actually I think it is already their.
Imagine a 10-person bicycle. This means that three people are pedalling, five are pretending to pedal, and two are jamming the brakes. That's you, corporate America.
Now scale that bike higher. 520 out of every 1000 employees don't care. 180 are trying to sabotage the place. 300 are left doing their darnedest.
This is B&M.
The only reason B&M get employees is because of the poor work opportunities at the moment and many people have to pay bills, but if - and I hope - the employment situation improves soon. B&M will be another statistic that failed.
Having spoke to many B&M employees around the country the majority have the same moral attitude towards it. These being:-
* W-O-R-K Has Become a 4-Letter Word
* B&M Isn't Committed to Me, So Why So Why Should I Be Committed to It?
* There's No Job Security Here
* Employees Are Treated Like Children
* We Feel Like Slaves
* I Know How to Do My Job, Why Can't They Just Let Me Do It?
* I Am Afraid to Speak Up, Because I Need A Job To Pay The Rent.
* Nobody Appreciates My Hard Work
* There Are Different Rules for Different People
* Employees Aren't Respected
* Management Doesn't Listen to Us
* Management Doesn't Respect Us
* So Who's in Charge Anyway?
* I Don't Trust the Information I Receive from Management
* My Boss Is a Terrible Manager
* Employees Aren't Receiving What They Really Need
* I've Lost Confidence in Management
* We're understaffed
* They Don't Tell Me What I Need to Know to Do My Work
* We Need More Training
* The Quality of Our Products and Services Is Terrible
* I Receive Poor Service from Other Departments
* There's Too Much Red Tape Here
* Why Don't They Get Rid of All of the Deadwood Around Here?
* There Are Too Many Damn Meetings
* Employees Feel Unappreciated
* I'm Not Paid Fairly
* It's Just Not Right That We All Receive the Same Pay
* My Performance Reviews Are Useless
* There's No Link Between My Pay and Job Performance
* The Cost of My Benefits Is Eating Up My Pay check
* It's Impossible to Get Promoted Here
* I Hate Coming in to Work, It's Become Just a Job for Me Now
* I've Got No Time for Myself or My Family
* I Feel Trapped, I Wish I Could Go Out on My Own
And I am sure I have forgotten many more gripes I have heard about B&M.
The worse place I have ever worked in my life , The treatment of general staff is disgusting , If customer's only knew the truth boycott this company at all cost due to the treatment of staff please!!! , The pressure i and other's where put under was madness depression is rife amongst staff due to them being treated as nothing more than glorified slaves , It got that bad working at this company i used to dread going in to work daily, never in my entire life have i come across a company that treat's employee's so bad , Working in b and m is a very horrible fearful environment to work in , Avoid at all costs
I worked here they don't adhere to the data protection act, take pictures of 16 year olds also interview criminals in CCTV rooms security guards have dismal training and security guards do not wear SIA badges. Security Guards are supposed to be a visual deterrent there is not a ounce of professionalism from the management of this company the communication is terrible. Yet they could have potential with right training and different strategy's stricter security policy's adhering to data protection acts and better pay for Security Guards and equipment
As an ex-employee of this company I spent a year with them, I was treated like crap even though I worked over my contracted hours sometimes on the pay day not even given the right pay.
management is just the worst my manager takes days off and "sick days" but god forbid anyone does them same, tries to force you into work and if you dont turn up get disciplined for it, nothing is ever confidential so dont bother trying to confide in any member of management cos with in an hour its across the store.
the managers do not care about customers hell if a customer complains they dont deal with it, its left to the member of staff oh and if they do come they break every rule in the book just so they get it over and done with, they say they are able to run the stores but a monkey could do better.
iv seen a lot of misconduct in the store and HR just dont bother as long as the money keeps coming in the amount of things being done items still being sold even if they have massive faults and animal treats having lead, stones and other material in them one must ask how they can call them selves a reliable friendly and honest company.
Being and ex-worker of B&M I have witnessed how terrible the management of the store are. They are very rarely present in between trips to Mcdonalds with friends they have employed - which is a good majority of the staff - which means everyone else is left to run the store themselves and are then disciplined if something goes wrong. Friends of the managers do little to no work, other than socialising, and get paid the same as the small amount who are left with the weight on their shoulders.
You were only given a 30 minute break during a 9 hour shift and you were demonized for leaving the shop floor for 2 minutes to get a drink of water after dragging heavy pallets around and unloading heavy boxes. The threatening way in which the normal staff are spoken to is disgusting and degrading. There were a lot of double standards and some staff that did not get on well with friends of the managers were given false records of bad work habits, including myself.
Workers are expected to work long hours for minimum wage and under 18s are kept in past 12 oclock to complete stock takes and are then expected to start a shift again at 7 oclock the next morning. Not only this, many missed last public transport as it was not completed before 10 oclock as promised and were expected to walk home. This surely must be a violation of health and safety and it is shocking how no other alternative to get home was offered by the store as it was their fault transport has been missed, especially for 16 and 17 year olds who could not afford expensive taxi fares home. Your hard work is never appreciated with over-time or praise and it was common for the managers to shout at staff in front of customers and other employees using vile language on the shop floor.
The warehouse was infested by maggots and ants which were washed off of products to then be sold on the shop floor, and there was mould growing from inside couches which a few workers were asked to pick off and clean before it was then displayed as quality stock again an hour or so after.
Overall it was a horrendous place to work and I am surprised I lasted the 8 weeks I did before walking. I will never purchase anything from the store as I have seen the way in which stock is carelessly handled and I would encourage anyone to stay clear of any job opportunities the place has to offer. I am surprised at how there can possibly be any rating higher than 2 stars regarding this company, but they reviews are most likely employed friends and family.
Went into my local b&m at rugby today in search of some envelopes so I could ship some unwanted crap and there's no way I'm paying the prices at the post office. I found a lovely gentleman who showed me where they were and which ones I needed, not gonna lie the only reason I brought the more expensive ones was so I could pop the bubble wrap lining of the ones left over later (don't act like you don't do it!). He was extremely helpful and not to mention a great bit of sexual man chocolate, I'm sure if he's reading this he'll know who I am considering I had bright red hair and a superman t-shirt (getting my geek on), any who, cheers mate, top bloke.
I have been to my local store on numerous occasions as my elderly grandmother loves to just wander round it, however, where it may be great for a wander I would strongly advise against making any significant purchases.
You expect an item from the £ shop not to last but from a store like this you would expect it to at least out live the 28 guarantee... Not likely. Numerous items my gran has bought ( as I said she loves the shop ) and I would say out of 10 things bought 8 have been faulty once opened.
The staff at my local store are about as much use as a chocolate fireguard. They never know where anything is or won't take the time to show you if they do, the most we have had is " it's down there". They will not assist with heavy items, as both of us have walking aids you can imagine trying to get a unit to the car yet they say they are not in a position to offer assistance.
On occasion I have my son with us and I was told one of the first times I took him that they did have a toilet but he couldn't use it as they had just got a delivery in. on another visit I was told that he would have to either use the bush outside or go to the next store with one which was a 5 minute walk for me ( I tried it and timed myself).
Once my gran bought milk from there, the milk was fine but the guy serving us had hands so dirty that we asked to change the milk as the bottle was black after he had handled it, surely if you are working on a till you should ensure that you are in a clean condition.
On the whole I would say that if you have money to burn and are happy to make a return trip to the store then by all means have a ball shopping there. I would not recommend it.
Lastly the contacting of head office if you have no resolve from the store. This again is a waste of time as they are of no help, it is difficult to get them on the phone and if you email them you get no reply which to me gives the impression that they care as little as the store staff do about you and having your custom.