On the shelf at the Northampton store they have Bridge House Peach Halves @ 39p. Next to them they have the same brand Apricot Halves with no price on them. They lead you to believe they are the same price, but when you get through the till they charge you 69p for the Apricot Halves. Never mind, my partner purchased a pot for £1.99, she gave the till assistant £2 and they gave her change for £3.
I am a journalist from The Sunday Times looking for current or former B&M staff. I cover retail, and I'm interested in the company's rapid expansion. I have seen lots of postings referring to poor working practices.In particular I would like to know: what the pay is like, what it's like to work there, how good/bad the environment is, what the managers are like, whether you would stay there and whether you would recommend it to a friend.My name is Oliver Shah and my contact details are firstname.lastname@example.org or @olivershah on Twitter. I will treat all correspondence in confidence and will not publish your name.
I had the sad and bad experience of working for a newly opened B&M Stores for 57 days out of 121 days before the laid-me-off. I call it being fired.
At the opening some 90 people were employed, within the 121 days only 21 people were left on the shop floor.
This company claims to not advertise its services but rely on (word-of-mouth), this might be true for its products, but word-of-mouth also goes for the employees, and the way B&M's administration/management treat their employees this company will soon be in the top league of the Top 10 Worst Companies To Work For..... Actually I think it is already their.
Imagine a 10-person bicycle. This means that three people are pedalling, five are pretending to pedal, and two are jamming the brakes. That's you, corporate America.
Now scale that bike higher. 520 out of every 1000 employees don't care. 180 are trying to sabotage the place. 300 are left doing their darnedest.
This is B&M.
The only reason B&M get employees is because of the poor work opportunities at the moment and many people have to pay bills, but if - and I hope - the employment situation improves soon. B&M will be another statistic that failed.
Having spoke to many B&M employees around the country the majority have the same moral attitude towards it. These being:-
* W-O-R-K Has Become a 4-Letter Word
* B&M Isn't Committed to Me, So Why So Why Should I Be Committed to It?
* There's No Job Security Here
* Employees Are Treated Like Children
* We Feel Like Slaves
* I Know How to Do My Job, Why Can't They Just Let Me Do It?
* I Am Afraid to Speak Up, Because I Need A Job To Pay The Rent.
* Nobody Appreciates My Hard Work
* There Are Different Rules for Different People
* Employees Aren't Respected
* Management Doesn't Listen to Us
* Management Doesn't Respect Us
* So Who's in Charge Anyway?
* I Don't Trust the Information I Receive from Management
* My Boss Is a Terrible Manager
* Employees Aren't Receiving What They Really Need
* I've Lost Confidence in Management
* We're understaffed
* They Don't Tell Me What I Need to Know to Do My Work
* We Need More Training
* The Quality of Our Products and Services Is Terrible
* I Receive Poor Service from Other Departments
* There's Too Much Red Tape Here
* Why Don't They Get Rid of All of the Deadwood Around Here?
* There Are Too Many Damn Meetings
* Employees Feel Unappreciated
* I'm Not Paid Fairly
* It's Just Not Right That We All Receive the Same Pay
* My Performance Reviews Are Useless
* There's No Link Between My Pay and Job Performance
* The Cost of My Benefits Is Eating Up My Pay check
* It's Impossible to Get Promoted Here
* I Hate Coming in to Work, It's Become Just a Job for Me Now
* I've Got No Time for Myself or My Family
* I Feel Trapped, I Wish I Could Go Out on My Own
And I am sure I have forgotten many more gripes I have heard about B&M.
The worse place I have ever worked in my life , The treatment of general staff is disgusting , If customer's only knew the truth boycott this company at all cost due to the treatment of staff please!!! , The pressure i and other's where put under was madness depression is rife amongst staff due to them being treated as nothing more than glorified slaves , It got that bad working at this company i used to dread going in to work daily, never in my entire life have i come across a company that treat's employee's so bad , Working in b and m is a very horrible fearful environment to work in , Avoid at all costs
I worked here they don't adhere to the data protection act, take pictures of 16 year olds also interview criminals in CCTV rooms security guards have dismal training and security guards do not wear SIA badges. Security Guards are supposed to be a visual deterrent there is not a ounce of professionalism from the management of this company the communication is terrible. Yet they could have potential with right training and different strategy's stricter security policy's adhering to data protection acts and better pay for Security Guards and equipment
As an ex-employee of this company I spent a year with them, I was treated like crap even though I worked over my contracted hours sometimes on the pay day not even given the right pay.
management is just the worst my manager takes days off and "sick days" but god forbid anyone does them same, tries to force you into work and if you dont turn up get disciplined for it, nothing is ever confidential so dont bother trying to confide in any member of management cos with in an hour its across the store.
the managers do not care about customers hell if a customer complains they dont deal with it, its left to the member of staff oh and if they do come they break every rule in the book just so they get it over and done with, they say they are able to run the stores but a monkey could do better.
iv seen a lot of misconduct in the store and HR just dont bother as long as the money keeps coming in the amount of things being done items still being sold even if they have massive faults and animal treats having lead, stones and other material in them one must ask how they can call them selves a reliable friendly and honest company.
Being and ex-worker of B&M I have witnessed how terrible the management of the store are. They are very rarely present in between trips to Mcdonalds with friends they have employed - which is a good majority of the staff - which means everyone else is left to run the store themselves and are then disciplined if something goes wrong. Friends of the managers do little to no work, other than socialising, and get paid the same as the small amount who are left with the weight on their shoulders.
You were only given a 30 minute break during a 9 hour shift and you were demonized for leaving the shop floor for 2 minutes to get a drink of water after dragging heavy pallets around and unloading heavy boxes. The threatening way in which the normal staff are spoken to is disgusting and degrading. There were a lot of double standards and some staff that did not get on well with friends of the managers were given false records of bad work habits, including myself.
Workers are expected to work long hours for minimum wage and under 18s are kept in past 12 oclock to complete stock takes and are then expected to start a shift again at 7 oclock the next morning. Not only this, many missed last public transport as it was not completed before 10 oclock as promised and were expected to walk home. This surely must be a violation of health and safety and it is shocking how no other alternative to get home was offered by the store as it was their fault transport has been missed, especially for 16 and 17 year olds who could not afford expensive taxi fares home. Your hard work is never appreciated with over-time or praise and it was common for the managers to shout at staff in front of customers and other employees using vile language on the shop floor.
The warehouse was infested by maggots and ants which were washed off of products to then be sold on the shop floor, and there was mould growing from inside couches which a few workers were asked to pick off and clean before it was then displayed as quality stock again an hour or so after.
Overall it was a horrendous place to work and I am surprised I lasted the 8 weeks I did before walking. I will never purchase anything from the store as I have seen the way in which stock is carelessly handled and I would encourage anyone to stay clear of any job opportunities the place has to offer. I am surprised at how there can possibly be any rating higher than 2 stars regarding this company, but they reviews are most likely employed friends and family.
Went into my local b&m at rugby today in search of some envelopes so I could ship some unwanted crap and there's no way I'm paying the prices at the post office. I found a lovely gentleman who showed me where they were and which ones I needed, not gonna lie the only reason I brought the more expensive ones was so I could pop the bubble wrap lining of the ones left over later (don't act like you don't do it!). He was extremely helpful and not to mention a great bit of sexual man chocolate, I'm sure if he's reading this he'll know who I am considering I had bright red hair and a superman t-shirt (getting my geek on), any who, cheers mate, top bloke.
I have been to my local store on numerous occasions as my elderly grandmother loves to just wander round it, however, where it may be great for a wander I would strongly advise against making any significant purchases.
You expect an item from the £ shop not to last but from a store like this you would expect it to at least out live the 28 guarantee... Not likely. Numerous items my gran has bought ( as I said she loves the shop ) and I would say out of 10 things bought 8 have been faulty once opened.
The staff at my local store are about as much use as a chocolate fireguard. They never know where anything is or won't take the time to show you if they do, the most we have had is " it's down there". They will not assist with heavy items, as both of us have walking aids you can imagine trying to get a unit to the car yet they say they are not in a position to offer assistance.
On occasion I have my son with us and I was told one of the first times I took him that they did have a toilet but he couldn't use it as they had just got a delivery in. on another visit I was told that he would have to either use the bush outside or go to the next store with one which was a 5 minute walk for me ( I tried it and timed myself).
Once my gran bought milk from there, the milk was fine but the guy serving us had hands so dirty that we asked to change the milk as the bottle was black after he had handled it, surely if you are working on a till you should ensure that you are in a clean condition.
On the whole I would say that if you have money to burn and are happy to make a return trip to the store then by all means have a ball shopping there. I would not recommend it.
Lastly the contacting of head office if you have no resolve from the store. This again is a waste of time as they are of no help, it is difficult to get them on the phone and if you email them you get no reply which to me gives the impression that they care as little as the store staff do about you and having your custom.
I have to admit i am one of theese people that just love a bargain and i cannot resist B&M i must go into it when ever i am in town and i can guarantee every time i go in i come out with something!
They have a large range of products from food to furniture and its always at realy good prices. They seem to always have loads of stock in and restock there shelves very fast.
The staff are realy friendly in my local store and will go that extra bit furthur to have a look at stock in the back room etc.
Good Points - Its low priced but good quality, they have loads of products always have items for seasons like christmas and you can get pretty much everything you need! Staff are friendly and the store are laid out very well and its easy to find what you need!
Negatives - i realy cant see many negatives but i bet my bank balance can! :)
Overall - I think its a fantastic store and im pretty sure if you go in you will come out with something you needed! Christmas time is best and they have a huge range of low priced childrens toys but there not rubbish either!
At a local retail park, I decided to peruse BM, believing it to be a regular pound land/home bargains type store. The first aisle was as I had expected - toiletries. The last aisle was bog standard cheap food stuff. But the middle was heaven! Essentially homeware of a very low price and lovely design, I was bowled over. I purchased a new door mat and lovely artificial topiary tree for £13 altogether. We have had the products for a short while now and they are still doing fine. In transport, bits of the tree fell off but we stuck them back in and there hasn't been a problem since. They also accept most major credit and debit cards which is useful.
When I move house shortly I will going straight there! After heading online, they don't seem to have an e-commerce site which is a real shame but may come in time. The site, does however have many products listed. They even sell wallpaper and garden furniture!
This is a real gem of a store, far above and beyond the home section of pound stretcher and matalan. A real delight that more people should know about!
As someone who has recently moved in with her boyfriend, both of us being on apprenticeship wage, bedroom furniture (the rest of the house was sorted) at a reasonable price was hard to come by.
We have a very large B&M store, very close to us.
It sells literally everything, from alcohol to wallpaper and everything it a lot cheaper than in your normal supermarket.
Since moving in, I've redecorated our bedroom twice, our hall, stairs and landing and put a feature paper in the other bedroom.
Everything has been purchased from B&M.
For the hall, stairs and landing, we needed 9 rolls of lining paper, 20L of magnolia paint and gloss for the woodwork. As well as all the accessories (paintbrushes, white spirit, masking tape etc) it cost us no more than £40 for everything we needed and the best part was we could get it all in one place and it was all good quality.
I've also in the past purchased electricals (kettles, toasters etc) which again, was all brilliant value for money (the kettle I bought was £15, same one in argos was £40) and brilliant quality.
The only thing I have ever had a problem with was an iphone usb lead which I think was just a bad connection, and was instantly replaced for me by one of the store assistants.
My only pet peeve with the store is the fact that the one near us (could be different in other branches) isn't very well layed out or organized, so it can be a struggle to find things, but this is easily made up for by the fact that you can get everything you need in one place, their excellent customer service, and their fantastic prices.
I have been a big fan of B & M stores since they built one up the road from me, I go there now once a month when I go do my monthly shop at Iceland which is just next door. I do not always need to buy things when I go to look, but you can guarantee I will always buy something that I find is a great bargain. They sell that many different things you are guaranteed not to walk out empty handed.
What they sell
Health and Beauty
They sell a wide range of health and beauty products which include deodorant, toothpaste, toothbrushes, make up, was strips, the list really is long of what the sell, and they all seem very reasonably priced too, if you compare prices, I am sure that you will find 99% of them cheaper than in the leading supermarkets.
Now this is the section my kids love, and the only reason they go in without moaning. They have a full aisle that is just filled with toys, from dolls, army men, drawing equipment they really do have a mixture and for all ages too, there is things for a baby, and also plenty of stuff that my 10 year old love to buy so they have a wide variety for different ages. Some prices may seem a little but on the high side for my liking but they are still pretty reasonable.
They do have quite a bit of stuff for the household décor, which include pictures, ornaments, cushions and also many other things. My daughter has a thing about the cushions they sell, as they have really nice fluffy ones, which are £8 each or 2 for £14, she is always buying these and I must say they are really good quality also. The stuff do again seem reasonably priced and you can get some good bargains.
They do sell a small collection of electrical equipment but they do have a small range of products, I have only bought one thing from this section which was a deep fat fryer, I had looked in morrisons the week before and seem one for £35 so I thought I would wait, then when I went up here I saw the same one for just £20, so I snapped it up, and yes it does work brilliantly and I saved myself £15 in the process.
They do sell quite a wide range of cleaning products including washing up liquid, washing powder, toilet cleaner, really anything that you can think of you may need to keep your house clean, and yet again all these are very reasonably priced.
Food and Drink
They do sell food although not much of it, they sell some tinned stuff, bread milk, biscuits and a few other things, but not somewhere you could go for your weekly shop, but you can gets some bits and bats that are cheaper. They also sell tea coffee and a wide variety of pop, sweets and crisps that are also a lot cheaper than in the leading supermarkets.
I say clothing but it is more just like nightwear and underwear, they do not really have a wide variety in this section, they have pyjamas which I have bought before and they are cheap but good quality. They also sell slippers and shoes, and socks also but I do not usually spend a long time looking at this section.
I have been to many cheap shops like this where I have found the layout to be all wrong and things just thrown on the shelves, this store is different, each aisle has its own products all close at hand each section of the shop is put in the right place with nothing just thrown on the shelves it is all stacked neatly. And the aisles are usually keep clear as well. The store is so easy to navigate round as everything is in the right place, which I hate when I go I go to a shop and you have to go looking for things, in here you just know where it will be.
Each staff member so far I have come across in here have been very friendly and helpful, if by chance I can not find something that I need I can just ask a staff member and they are always more than happy to help. Even on the check out they offer to pack for me. Obviously all stores have different staff so they may not all be nice but the one I go to they help where ever they can and are always polite.
They accept cash or a bank card in here, when they first opened they only accepted cash but since then they have started accepting cards also.
My overall opinion
This is one shop I can nor say anything bad about, it really is a good shop to go to. They sell quite a lot of different items and are very reasonably priced too, I would recommend to anyone to go shop here and I can guarantee you will make a saving.
I have bought many things from these stores and i always swear that i wont buy anything again, most of the toys i have purchased have either broken within the first week, or have never worked at all. Like most people these days, we are feeling the pinch, so had to be really careful when buying Christmas presents for our three young children. I understand that you get what you pay for but paying £4.99 for a fire man Sam torch, for it to only work for a week is not on, i took it back to the store to be told that i had bought it over a month ago so i couldn't return it, of course i bought it over a month ago, who starts Christmas shopping 3 weeks before Christmas ? i bought an organ for £29.99, my daughter was over the moon with it but, low and behold, the microphone didn't work !! they are just two items, many more didn't work or didn't last very long. Ah, disappointed kids on Christmas day, thanks B & M. A load of rubbish. I will not be shopping there again, and i will be urging others not to as well.
Hi AllI bought their fence paint and to my horror it just washed away it has left my hut looking like an old shubby thing not happy at all