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6 Reviews
  • Treated like a human being
  • Great customer service
  • None that I know of.
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    6 Reviews
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    • More +
      28.10.2014 17:03
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      • "Great customer service"
      • "Treated like a human being"

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      • "None that I know of."

      A wonderful shopping experience

      I won some vouchers for Harvey Nichols and they made me and my Mum feel as though we'd won the lottery instead.
      From the moment we walked in they were friendly not pushy, gave samples, went looking for the products for us and helped us make good choices, they focused 100% on you.
      My Mum has trouble walking yet they made her feel a million dollars by helping her the best they could, we didn't have to ask.
      They spent time listening to us, talking to us, and writing down products that would be good for us, not expecting or forcing us to buy anything we were not comfortable with, which we did not expect.
      We had coffee and pastry and the service excelled in the restaurant upstairs and the food hall was great on every level the service excelled.
      We now always save our money to head here instead of other department stores!

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      29.05.2010 18:17
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      upmarket shopping experience

      While in Edinburgh for a weekend break my partner and i decided to treat ourselves to dinner at Harvey Nichols. We went online to the website and booking the table was a breeze, as id never been to Harvey Nichols before we decided on booking the brasserie as i wasn't sure just how formal the restaurant might be.

      On arrival the store was closed but the entrance to the restaurant is in a separate area and has it's own lift and was pretty easy to find. You go up on a swanky lift to the fourth floor and the lift opens out onto a huge restaurant with panoramic windows all around. So far so good, we told the maître de we had a booking and he asked since its such a nice night if we would like to be seated on the balcony and we said of course. Leading us through the restaurant i had a good look round and was surprises to see the restaurant and brasserie were next to each other and not really cordoned off the only difference being that the restaurant had more formal tables.

      Outside on the balcony was absolutely gorgeous with spectacular views of both the city and the mountains outside the city, i was glad i had brought my sunglasses with me though as the sun was getting lower and being high up it was shining directly on us!

      The food was absolutely delicious, i had a goats cheese tart starter and then a fish main and both dishes were cooked to perfection. My partner had a Scottish special set menu and i am assured this was delicious also. I can't remember the exact prices but i was shocked at how reasonable it was, i had assumed with it being Harvey Nichols it would be really expensive but this was no more than our local Italian was really. I did get a strawberry mojito which at £10 was expensive but it was the nicest cocktail i have ever had and very strong as by the time i had finished it i was a little tipsy.

      I definitely recommend anyone going to Edinburgh to book themselves a table here as everything was perfect from the food to the setting to the attentive wait staff and even though it wasn't as expensive as i had imagined i still left feeling like i had had some decadent treat.

      The next day while shopping we decided to visit the shop just to say we had been. It's got the same layout as a lot of shops with the cosmetics and perfumes on the ground floor, men's wear on the first and women's wear on the second and third floors, the restaurant is on the fourth floor and there is also a food shop. There is also a beauty salon and a hairdressers in store.

      The store itself isn't as big as i thought it would be but more than big enough to stock some amazing products. The cosmetics section had ever designer concession such as Dior and Clinique but also some others id never heard of which made my heart stop a little when i looked at their prices.
      The clothes are unbelievable with all the top names from Prada to Chanel and for all the shoes and bags fans out there they had a massive selection.

      I was really impressed with the store and had to resist from whipping my credit card and getting into debt for the tune of a new car but i did buy a new wallet which cost nearly a week's wages and we bought a few delicious speciality Scottish products from the food store. Walking around afterwards carrying the bag I felt as though i was carrying around some priceless artefact 

      If you get the chance then definitely visit both the store and the restaurant as i had a great experience with both and even if you can't afford the ridiculous prices it's still a nice way to while away an hour or so.

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      • More +
        29.11.2008 21:58
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        I love window shopping

        Harvey Nichols in Leeds is possibly one of the nicest shops in the whole city.
        Apon arrival you get the door opened for you by the nicest old man in a suit and top hat. Great service already.

        Then you walk in and there are handbags by great designers. They have all the Gucci, Prada and Louis Vitton but also some other brands that are a bit more quirky and interesting.

        They have a great food hall and also a sushi resturant. Students can get 50% off here.

        Theres a lovely cafe in the Victoria Quarter under a glass roof that is part of Harvey Nichols. The food is amazing and makes for a great lunch or afternoon tea. They do nice sandwiches with posh crisps and salad. The soup of the day is also very tasty. The service is great, quick and the other people sitting around you are all very pleasant.

        All of the clothes in this department store are labelled. Its hard to find anything for under £20, even a belt or scarf. They do a great collection of ball dresses but most of them cost over £200, it was nice to try some of them on, the fit is amazing but its far too expensive.

        At Christmas their window display is absolutely brilliant, they win awards for it and it really makes the high street a bit more upmarket.

        This shop is mainly catered for people with a lot of money, with the high standard of customer service, they expect you to be buying a lot of stuff. If you cant afford the clothes I would really recommend the cafe just for a quick lunch in the afternoon.

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          29.11.2008 21:45
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          Fashion store

          Harvey Nichols is one of my favourite shops in London even though it is rather expensive, it is the sort of place I go when I want a treat or if the boyfreind has done something stupid and I can shame him into buying me something. Located in fashionable and pricey Knightsbridge it is near to Harrods and a host of other top end designer shops.

          One of the things I like about it is that it is not as crowded as Harrods as it is less of a tourist attraction however it does get a fair few people who are just in there to look and not buy. It is bst for clothes in my opinion and while it does sell other general household furnishing, electricals and other high end goods it is the huge variety of fashion labels that it sells which makes it a draw for me.

          In addition I used to use the hair salon that they have in store as well when I actually lived in London, mainly because the stylist I used to visit in the Debenhams on Oxford Street moved to Harvey Nichols and I followed him there, not in a creepy stalker way but because he was good.

          Service is pretty good and while some of the floors are a bit cluttered in their layout on the whole it is quite spacious although one thing I do find is that often the store is just too hot to be comfortable and could do with an efficient air conditioning system.

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        • More +
          23.08.2006 20:04
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          Pop in for a browse, you can afford to buy something, even if only a packet of tea.

          When Harvey Nichols opened its Leeds store several years ago there was a great deal of excitement and people rushed to see what the fuss was all about.

          This is a high class store which is situated in the heart of Leeds City Centre's main shopping street. From the outside it looks very plush, with uniformed doormen opening the doors as you enter.

          Once inside the quality of the goods on display is reflected in their prices, not somewhere to go if you are short of a bob or two!

          The store has the usual departments - cosmetics, perfumery, ladies handbags, ladies and gents clothing and a wonderful food department. In the food section you can browse around the unusual selections of items available from all over the world, amongst these are some products that most of us can afford to buy. Even if we can't afford a few hundred quid for a new dress or whatever, we should see something in the food department that is within our budget, plus you get a posh Harvey Nicks carrier bag to take your purchase home in. They have a good selection of teas and at Christmas they have some very good gift ideas.

          I have never been in the other Harvey Nichols stores so don't know how Leeds compares with those, but if you are in the north then do take time to pop in, if only for a browse.

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            23.05.2001 00:16
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            Out of the three big department stores in London, Harrods, Selfrigdes and Harvey Nichols, Harvey Nic's has got to be my favourite. It is funkier than Harrods (who still don't let you in if you have ripped jeans) and has a more diverse range of designers than Selfrigdes. Once famed for being the preferred store of Princess Diana (whereas the Queen shopped at Harrods) it has gone from strength to strength were Harrods is failing. The first floor is where I usually start off, this is where the beauty products are. You can get make up from practically any designer brand going, from Aveda to Stila. This floor is also home to accessories such as sunglasses, luggage, scarves and hats. You can choose to have a fruit drink (shot of wheatgrass juice perhaps?) in the newly added smoothie bar on this floor. Second Floor is the more dressy eveningwear and I tend not to spend too much time on this floor as I don't have parties to attend every night!! All the big designers that you would expect such as Armani, Ralph Lauren and Versace are here. Third Floor is my favourite for clothes. This is wear the more funky street and day wear is. This floor plays host to classics like Joseph trousers or new designers such as the hugely popular Earl jeans. Some shoes are also situated on this floor and are split, like the clothes into sections by the designer. Fourth Floor is home furnishings. Here you can have a whole bedroom made up in the style of Ralph Lauren or pick and choose from different designers. Although expensive, I bought some Kenzo bed linen here that has lasted for three years hard use! Harvey Nichols is famous for it's fifth floor bar and restaurant. This is where the rich sheikhs go to chat up models and IT girls. However drinks are not cheap here, expect an orange juice and a coke to set you back about £6 (the idea is to latch onto a rich businessman who will buy you your drinks!! lol).
            On the day after Boxing Day, Harvey Nic's has the best sale ever. Clothes are discounted from as much as 80% and I even picked up a bargain pair of the softest caramel leather trousers reduced from over £1000 to £400. No other store in London can compare to these sale prices and it is now part of my Christmas tradition that I will be at the door on the dot of opening (which is usually ten o'clock). It is advisable to get there at the start otherwise all the good stuff gets taken. However it is not like the Next sale which is really uncivilised and contains a lot of old rubbish, it is actually the stuff that they were selling in the run up to Christmas (my boyfriend saw a shirt there before Christmas which he later got in the sale reduced). So that completes my tour of the store. In my opinion as long as you have some cash on your card you can't beat a trip to Harvey Nics

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