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TJ Hughes: Great for customers, not so great for staff
T J Hughes
Author Name: anon
T J Hughes
Advantages: Fantastic bargains, very big store, lots of products, helpful staff
Disadvantages: Can get messy at times, very hot, bossy managers, not everything has a working barcode/price
I have recently worked for TJ Hughes and have just left. I was a sales assistant working in the Flagship store.
In the current climate, if anyone is lacking funds you will certainly love this place, its got pretty much everything you could ask for. The majority of the prices are great.
Saying that, during my time there, I couldn't even begin to tell you how many times I was either asked to 'price check' something, leave the till and the customer because their product didn't have a barcode or price on it. This was one of the most irritating things I came across. Customers would get antsy pretty quickly with this being a bargain store, they just want to get in and get out. This would happen several times a day. Sometimes, we had to get a great, big blue book out on the till to check the prices or the barcode!
With the store being so huge, it wasn't easy to work there! Customers will love it, but I would not recommend that anyone take up a job here- unless its what you enjoy of course! Its very, very hectic- especially at weekends and is pretty much non-stop. The managers always have something to say and are not afraid to shout you down in front of a customer- this can get quite demoralising sometimes.
If you do shop here, try to understand that the staff are very stressed and you being a grump isn't go to help you or them! Queues develop frequently and I do feel they are understaffed at times. It can also get horrifically hot. I'm not sure about other stores- but the flagship store in Liverpool is like a sauna. There is no air conditioning and the only source of cooling comes from two industrial fans which are very big and often get in the way, and more often than not, just simply blow the hot air around! I had numerous customers a day claim how hot it was and asked 'how we worked in these conditions.' I even recall a collegue of mine actually fainted in work- this may or may not have been down to the heat.
The products are very cheap and if you want a bargain- this is the place to be. Almost everything is covered and certainly would recommend coming here if you want items for birthdays, etc. Or if you just want to treat yourself! The staff in Liverpool will always be friendly and helpful, if there's any around that is!
If you want a job here- I would not recommend it though- if you are scrounging for a job at the moment, then yes, it pays well and with good hours but the stress does counter-act that. With products that often don't have pricetags, barcodes that don't work properly, grumpy customers, bossy managers, card readers that don't work at times, and excessive heat, I would see this as a last resort for anyone looking for a job.
Summary: A great place to shop for a bargain- one of the best around. Very stressful to work for.
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