Newest Review: ... said my money had been refunded to my bank card,thats strange becasue i paid via paypal.It took 6 days to get that back. ... more
The worst service in the world
T J Hughes
Author Name: Annoyed
T J Hughes
Disadvantages: Theyre still trading
Placed order over the internet for several items.Get an email after a week saying i have been refunded for goods that they had not in stock.Thats okay,but if the site says in stock when ordering,then it should be fulfilled.They said my money had been refunded to my bank card,thats strange becasue i paid via paypal.It took 6 days to get that back.
Now the delivery.Nearly 2 weeks to arrive,opened it up.One of the duvet sets they said they hadnt in stock was there,the one that was in stock isnt there.The boots arrived,thought id try them on,Oh dear,no laces.
You ring them up and its constantly saying they are busy.Whats this,customer complaints?
After 10 minutes of hanging on,they ask you to leave a message and they will call you back.Theyve never called once.So theyve took your money off you by making you hang on the phone at local rates for 10 minutes,clever ploy.
I will never ever order off this useless company again and have advised others not to do so.No wonder there shops went bump.Its a damn shame the whole lot didnt go under because they have no idea in a customer service based industry.
DO NOT USE,YOU HAVE BEEN WARNED
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