The Mill Batley

Well, pleased to report they did refund my money, saying that after inspecting the garment they found it was poor quality. No apology for not taking me at my word or for the humiliating experience.

I don't take clothes back often only, when damaged. It's pretty unreasonable to put a customer through the hassle of taking clothes back and then feel like they are committing a crime for doing so.

Felt like a criminal... I've just returned a dress today that I bought from the shop yesterday that had a rip in it. The staff didn't believe me and have so far refused to provide a refund. One of the shop girls even gave as their excuse "it happens a lot". What happens a lot - you sell faulty goods? The manager wasn't much better, even asked me to go back the next day, apparently they were going to ask the manufacturer if they sold "faulty goods". I'd be interested to hear what they have to say - oh yes all the time. The manager actually smelt the dress and said "you've worn this dress" of ...

LOCATION The Mill at Batley is in West Yorkshire, about ten miles from Leeds city centre and easily accessible from the M1 and M62 motorways. As its name suggests, this used to be a mill, but has now been revamped and is apparently one of the largest retail mills in the UK. The area around Batley was once a thriving textile town and instead of demolishing this former woollen mill, they have put it to such good use that it is now well known. Batley used to be famous for its Batley Variety Club years ago, when big showbiz stars performed there. The Mill is only about half a mile from where that was and has helped put Batley back on the ...