We stayed at the Moon Palace. What an awesome 5* complex it is.
When I paid thousands of pounds for this 5* all inc holiday I was a little concerned as to what it was actually going to be like. Would it be worth the money? Would the food be like All Inc in Benidorm? Well the answer is that it was deffinately 100% worth the money I paid. And the food.... well, i've never experienced anything like it! I was eating steak and chicken etc all through the day and into the evening, whilst getting merry on champagne, and a variety of cocktails. There are numerous bars and restuarants, with great friendly staff, that are only too willing to top up your glass! There is room service all day / night, which I abused. To say the least. And bell boys that picked you up in a golf buggy at your room to take you to a bar! All in all an awesome holiday, and we nver left the hotel grounds.... and the only money we spent was getting through cusoms when leaving mexico.
As you fly into Cancun you get a birds eye view of the man made sand spite that has become the major holiday detination known as cancun. the airport isn't very big or modern compared to large British airports like Heathrow and Gatwick. After a short transfer we started to drop off people at the varios resort that all looked like five star. after arriveing at our hotel the room was of the American standard by which i mean everything was big. Big shower, big TV to double beds and a big balcony of the whites sand that has the most blue sea rushing up to meet it. the beach was ceaned every morning so it was always clean. the local shops were all geared up for the tourist who are mainly American. we were staying on an all inclusive basis, which ment that all our food and drinks were included. So we didn't eat out at all but what we did see again was very geared up to the Amercan market too. We went in February and it was very hot just what you want after those long winter months. We visited a Mayan site called "Tulum" the buildings and monuments are so amazing as these were built without any modern diggers, cranes thae we now depend upon. the history of the mayan people is quiet impressive withall the varius gods they followed. The secound site we visited was Xel-ha (Shell-ha) which is a nature reserve, they have a natural water inlet that you can snorkel in with turtles, many different fish and rays. There is also a dolphine experience which was not encluded but looked quiet good. the are a seltion of restrants and fast food sites available .
This is a great location.
Cancun is man made and very Cosmopolitan, therefore I was quite dissapointed that I saw nothing Mexican.... to remind me I was in fact in Mexico! It has all your 'Hard Rock Cafe's' etc and plenty nightclubs, and it's so exciting at night, I nearly forgot I was wanting a more relaxing holiday! Even through the day, they have beach parties everywhere! There is no peace!
Eating out in the 'new' Cancun, I found to be expensive but if you go into the 'old town' it is cheaper! Drink is not cheap either, and one night in the old town.....we ordered a bottle of wine at a restaurant......we then saw the waiter running down to the local supermarket, buying a bottle for about £5.......then he produced it at our table, and promptly charged us about £25 for that very same bottle!!! So, beware, Cancun does not really cater for the wine drinkers!
Food was good but not too cheap, but again if you stay away from the main resort, and go to the old town.....more reasonable prices are there!
We did the power boat excursion, then went scuba diving off the boat......it was a good day! We also did the island visit, but as explained by someone before, the trip was all about silly games and everyone getting drunk! It also reminded me of an 10-30 outing....not my scene at all....but the Island was nice, with some nice little shops on it, and a beautiful beach which was only spoiled by the reps thumping out loud music!
All in all....if you are 21 - 30 ish, you will love it....if much older....I would give it a pass!
We stayed at the Caribbean princess for my honeymoon HOTEL: The hotel was of average standard, the room was OK but the air-conditioning kept breaking over and over The hotel was not on the main strip but was a bus ride away or a shortish walk and backed onto the lagoon The hotel offered canoes but was very scary as just let you go off and there are crocs in the lagoon! The pool was very small, the picture made it look bigger than it was and they did volley ball in it a lot which is ok if you like that kind of thing but not if want to swim or relax (lots of shouting etc) The hotel was not near the beach but had a bus to take you in the morning, was a great beach and had loungers, music and a shop and easy enough to get the bus back FOOD: The food was OK but very repetitive over a 2 week period, very Mexican but no food poisoning CANCUN: very lively at night, clubs etc, not really my scene, there were lots of shops but quite a lot of beggars hanging round near the shops and people trying to sell stuff which I really hate (if say no and they wont give up) ORGANIZED TRIPS: Cheaper to organize them yourself and lots on offer, we went jet skiing on the lagoon / sea edge then snorkeling and that was really good (organized by aquaworld). It followed a set path with a guide, felt very safe, enjoyable, especially as I was not looking forward to it (bit scared of fish) we went on a trip to isla mujeres snorkeing (organized by aquaworld) when you got there, boat ride out and buffet and drinks included at an island beachside please - however the snorkeling was chaotic, very disorganized, did not feel safe, was very rough but went ahead anyway!! The boat ride was unexpected as it turned out it included games etc on the way but this is not my idea of fun - how many bras can you collect etc!! Wanted relaxation not club 18-30 Moonlit meal on a old-fashioned boat (organized by aquaworld)- meal
was very nice and the scenery was great but again had lots of these silly games, great if you like that kind of thing but its not for me! WATERPARK: great lots of fun rides and relaxation areas a great day out but we did not stay a entire day I would say half a day is enough for adults but longer if have kids AQUARIUM: This was really fun you could go in with the dolphins for extra and had sharks etc good for all the family also very informative i.e. about wildlife in the area etc I would recommend Cancun but would say stay nearer to the beach if your after relaxation, was the best place to get it probably most suited to people who enjoy participating in games etc
Review of the Occidental Royal Hideaway Playacar Resort and Spa, Playa del Carmen, Mexico We have just returned from our Honeymoon where we spent a week at the Royal Hideaway, February 17th through 24th, room 3112, and I must say that this is the most perfect place in every way that we have ever had the pleasure to stay at. We have traveled extensively throughout North America, Europe and the Caribbean, always staying in luxury accommodations. The level of professionalism, with regards to the service, accommodations and dining establishments on the resort was second to none. We were told by many other travelers not to expect a 5 star resort in Mexico to compare with a 5 star in North America or Europe, but the Royal Hideaway proves this to be wrong. Perhaps they are the exception - this is our first trip to Mexico. When you first arrive at the Royal Hideaway you are courteously greeted by the staff and presented with a chilled glass of champagne and a cool towel. No standing in line at a reception desk - the Royal Hideaway has intimate desks set up throughout the lobby with two chairs for you to sit at as you check in. Check in was a breeze - we were escorted to our villa, our luggage was promptly taken to our room (within 10 minutes!) and all of the room amenities explained to us. All resort staff is fluent in English. The staff is the most professional, courteous and genuinely helpful of any that we have ever encountered. Everyone really seems to enjoy their job and they go out of their way to ensure that you are treated royally. A very rare quality that we experienced at the Royal Hideaway was this extremely high level of professional service combined with genuine warmth and caring. This is not often seen, but the Royal Hideaway seems to have it perfected. After our first night at the resort (we were in room 3128) we mentioned to the staff in the lobby that the room was a bit dark, and asked if it
would be possible to get a room with morning sun. Without question, we were escorted to a different room, # 3112, which faced the beach and received full morning sun. This room was heavenly. All of the rooms are very spacious. Ours had a king sized bed, but rooms with two queen beds are also available. The bathrooms are phenomenal. As large as some hotel rooms, the bathroom consisted of separate toilet area, double marble sinks, separate marble shower, jacuzzi tub (with window overlooking the beach!) in a curtained area, and a walk in closet. We really couldn't have asked for better. Our room was on the first floor, which we really enjoyed, as it afforded us the luxury of feeling that we were in a tropical garden. The large balcony was equipped with two lounge beds with thick padded covers. On both sides of the balcony there was lush foliage and flowers. This gave a sense of privacy even though we were facing the beach and pool area. Each villa has only 12 to 18 suites in it and is attended by it's own concierge. Our concierge was Luz. She was wonderful, always pleasant and of course, extremely efficient. We booked all of our dinner reservations on our first day there and did not have a problem getting reasonable dining times at any of the fabulous restaurants. The beach is wonderful. White sand, turquoise blue water, gentle waves (a couple of days we had moderate sized waves, but nothing outrageous) and always a breeze to keep the temperature from feeling uncomfortably hot. The resort also provides "tents" on the beach for those who prefer to have a bit of shade. Unlimited plush beach towels are also available at the beach. The unobtrusive yet efficient security staff keeps peddlers from bothering the guests at the resort. You may approach these beach sellers if you desire, but they will not come up to you and pester you. Beach service by the many waiters serving the oceanfront is fabulous. Most days
our waiter was Nelson. He is the best! Our drinks were replaced whenever they got warm; we were never without something cold to sip on for the entire time that we were there. Food service to the beach is also a treat. Real china and cloth napkins accompany even the simplest snack. The resort offers numerous water sports, but we did not participate in any of them. Others seemed to be enjoying them though. The beach never felt crowded. We were always able to secure a set of lounge beds, even if we didn't arrive at the beach until after noon. The grounds and buildings at the Royal Hideaway are magnificent. The architecture is superb in all instances, and in every building the décor is fabulous. This place is really a thing of beauty. I could not possibly describe everything without writing a book, so you will have to go there to see it! It is far more beautiful than any of the pictures on their website. The dining, without exception, was wonderful. All restaurants are a la carte, with the exception of one breakfast buffet. The menu selection was superb. All dishes were prepared expertly, presented beautifully and tasted exquisitely delicious! The service was faultless. All waiters are trained as per a 5 star restaurant. The service is without exception professional, friendly and efficient. You will not find service better than the restaurants at the Royal Hideaway anywhere in the world, as far as we know. The resort offers cocktails and music until 1 am at the Allegria Bar. Again, we have never received better service anywhere. Our server on most evenings was Paula. She was one of the nicest people we have ever had the pleasure to deal with. Professional and extremely efficient, as with all Royal Hideaway staff, and with such a beautiful personality that we now consider her a friend. What a treat! To sum things up, this is definitely the most wonderful place that we have ever had the pleasure to s
tay at. There is not one fault that we could possibly find with anything at the Royal Hideaway. This is true excellence. We will definitely be back. Elaine Salo-Ablack and Prem Ablack Victoria, B.C. Canada
We decided to go to Cancun for our honeymoon. As this was a very special occasion we wanted to chose a special destination....and decided that Cancun was it. The flight is 10 hours from Heathrow. The Moon Palace Sunrise is an all-inclusive resort. It is one of the biggest in Cancun with over 3,000 rooms. It has the largest swimming pool of all the hotels in the area with it's own beach. It has a number of sister hotels further up the coast of which you can use the facilities. One of the most important rooms for us was the bedroom being honeymooners! The rooms are stunning - a huge kingsize bed and jacuzzi in every room. Each room has a balcony with hammock and has views out across the beach. When we arrived we were taken by golf buggy to our room at the far side of the hotel. It was about a 10 minute walk to the restaurants but was lovely and quiet. Don't worry about tidying up after yourself as there is a maid service that arrives at around 10am every day. We spent nearly all of our days in the hotel complex. It is so large and there are so many things to do that you can't get bored too easily. We did a lot of water sports including sailing and canoeing. Sailing was brilliant until we nearly capsized the boat!! There is volleyball, tennis courts, crazy golf, those funny bike things that go on water etc. The beach is OK. However, it does tend to get covered in seaweed which has to be removed everyday by the hotel. There is absolutely tons of room to sunbathe and you can always find yourself a quiet corner. The main swimming pool has a swim up bar - this is really cool. The food was wonderful too. There were spanish, mexician, bisto and japanese restaurants to choose from but you could also visit the other sister hotels to get a wider choice. I particularly liked the fresh fruit juice drinks in the morning. A really nice way to start the day. We spent a lot of time in the lounge making new friends
and it's great that drinks are included so you can spend a lot of time "buying" in a round!! There are lots of excursions too if you want to take a trip out of the hotel. We went on a Jungle tour which took us through the mangroves in a mini James Bond speedboat. Excellent fun. We also had a trip out to see the Mayan ruins. It was brilliant accept I got terribly bitten...ouch! The only downside is that they kept on trying to corner you to get you to buy a timeshare. We said that we weren't interested from the start so they left us alone...others were not so lucky. We are going back for our 5 year anniversary as we loved it so much...can't wait until we go!!
Having just come back from Cancun, this hotel was first class ~ we really enjoyed our stay. It is situated in the heart of Cancun's entertainment centre, with The Plaza Caracol Shopping Centre just accross the road, and everywhere else is just a bus ride away. (The buses stop just outside the hotel). All the rooms face out towards the sea, with an excelent view of the pool. Rooms have either a Kings size bed or two double, with fresh towels daily (mind the maid will wake you up at 8am to clean your room and change the towels!) We found the rooms very clean and a generous size. We went for the All Inclusive Option on our holiday, and were very glad we did (take care though - the mini bar and coffee making facilities in your room aren't included in that deal!) With the All Inclusive deal, we were entitled to Breakfast, lunch, and dinner and unlimited drinks (that was worth it in itself - it was about £4.00 for a cocktail) At meal times you could either help your self from the buffet or order from the menu. The pool was very clean, and towels are provided - if you want a shady spot, I recommend getting your towels and sunbeds (also free), before breakfast, just leave your towels on the sunbeds round the pool or on the beach - no one will touch them. The sea is very calm in this area of Cancun, and you have no trouble swimming there - and it is so warm too and clear. The only evening entertainment in the Hotel is a Mexican evening on Thursday (free for All Inclusive) which they hold by the beach, or inside if it rains. Plus live music by the outdoor restaurant at night. Day entertainment is provided by 'Felix' - a great guy who will come round nagging you to join step or water aerobics, beach vollyball, and waterpool. He also holds a 'Lottery' (like bingo) - which the kids love. I won't say this hotel is perfect - we did find the following things iritating ! At every meal they ask you t
o fill in a survey on the service - towards the end of the holiday we were getting very fed up of these - and wrote "too many surveys!" to which we were asked by the waiter "what is a survey?" - they got very annoying. One night they didn't have a buffet in the outside restaurant, and had to order from the menu only - it took them ages to serve our food - and they kept forgetting about everyone - they certainly couldn't cope with it. We met some friends and wanted to buy them a drink as they were not 'All Inclusive' the barmaid wouldn't let us and insisted on charging their drinks to their room. In fact she got very stroppy with us. We ordered Room Service one morning for breakfast - and got totally different to what we had ordered. Overall, considering it's position in Cancun, we would visit this hotel again. Great for young and old alike.
From comments on variuos forums we were led to believe that this hotel was heaven on earth. Although it was a very beautiful hotel we thought it was VERY overpriced. What we liked: Spa pool was largish and we were always the only people using it. The jacuzzi bath (though only really big enough for one) Room service. The resort was very beautiful. The sea and beach were beautiful. Had games you could borrow from activities and bikes. The rooms were large and well furnished and the air conditioning was effective- ask for top floor as they are less likely to have bushes blocking out all the light from them and have cathredal style ceilings. The wellstocked fridge in the room - soft drinks only. The friendly staff. The high tea at 4pm. The video and book library. The smell of lilies everywhere. What we didn't like: The food menus did not change all the time we were there (only about 5 things to choose from at each restaurant assuming you liked them all) No buffets except at breakfast. Service was very variable. Money was taken from room (hidden in drawer - yes we know it should have been in the safe but even so...) Despite the cost of the holiday the toast at breakfast was provided by a 2 slice toaster which constantly jammed! There was a problem with the air conditioning - after a couple of days they moved us and then immediately put someone else in the same room without fixing it (we heard them complaining). Only thin walls/connecting door hence noisy at night, could hear next doors tv clearly.
My husband and I went to Cancun in September for 2 weeks' holiday. Prior to going I had read that it was a man made resort but I didn't expect it to be half as tacky as it was. There was nothing Mexican about it. Our main reason for going there was to go scuba diving and it certainly was the best diving I've ever done, and it was relatively cheap as well at $48 including equipment. I felt that everything else in the resort was overpriced, from the food which, on average, cost approximately £40 for a meal for 2 at the local restaurants, to the excursions which were around £70 each for a bus trip with lunch included. Even the souvenirs were extremely overpriced and I noticed that some of the Mexican items you can buy over here were dearer in Mexico. We went self-catering but I would strongly advise anybody going to book an all inclusive hotel as even the supermarkets are dearer than in the UK. Needless to say, I was not impressed and the only thing I would go back there for would be the diving which was truly spectacular. This resort is for the extremely rich with money to throw away.
I would just like to tell you about Cancun, in the Mexican carribean. It is the most fantastic place ! Crystal clear waters, excellent food, and friendly people. More excursions that you will ever have time to do. I highly recommend the "Jungle Tour" and the trip to "Chichen Itza" which is a Myan city deep in the Yucatan jungle. The hotel we used, costa Real, is situated on the ocean side of Cancun providing excellent views of the carribean ocean while laying on the soft white sands of your own private beach. The staff are very friendly and just can't do enough for you. Most of the hotels are situated quite close together and are a 40 min coach ride from the main airport....when I say main, it isnt that big. Dont expect a heathrow or gatwick....laong the main highway. The coaches at the airport are split into different stop areas so you wont have to sit and wait for ages while people get dropped off. This is all well organised and all the coaches, drivers, reps, ect, ect are waiting for you. Your rep will guide you to your coach and during the journey will give you some info about who he is and what he can do for you to make your stay even more relaxing and trouble free. You will also be invited to a get together the following day where he will go through the hotel amenaties, the surrounding area and any important info you may need. For example, medical numbers, how your rep can be reached and any crime related info. Having said that, we had no problems with any crime at all. We freely walked about the place in the middle of the night. Everyone we met were really friendly and helpful. They are used to tourists and are only too willing to help you out. Food quiality is excellent !! I can not stress that enough. I mean the food is of very high quality, fresh and reasonably priced. Speaking of priced....they price everything either in USD or Mexican dollars. A singl
e line through the $ is Mexican dollars, a double line is USD. It will be obvious as the price will seem rediculous to you :o) Inclusive price was, for us anyway, about USD50 each per day. This sounds a lot I know, but when you think that that includes everything, I mean EVERYTHING. You can eat and drink all day long at the hotel or any of the sister hotels. As soon as the waiters see that little yellow wristlet on your arm your free to go and eat and drnk whatever you like. Try everything you can see around you. As I've said...all the food is excellent. The all inclusive price also includes any meals when you are out and about on any excursions and any NON powered water sports. BY non powered I mean snorkling, canoing, etc, etc. The equipment are stored on the hotels beach and you just have to go along and book the stuff out. They also have jet skis but being powered, you have to pay a rental fee for their use Initially, we were room only when we arrived. Within 20 mins were all inclusive. It is well worth it. If you are going with kids or even just yourselves.......go all inclusive. You wont regret it, promise :o) Errrrr, what else...I think that was it. If there is anything else anyone would like to know, please feel free to just mail me. Oh, dont forget the exit tax you have to pay at the airport. You have to pay this before you are allocated your seat.
Cancún (pronounced can-koon) is a coastal city in Mexico's easternmost state, Quintana Roo. It is the municipal seat of Benito Juárez municipality and a world renowned tourist resort with modern beachfront hotels surrounded by the Islas Mujeres (Women Island), the Caribbean Sea, and the Nichupte and Bojorquez lagoons. The mainland downtown commercial section (Cancún City), connected to the island by two bridges, has broad avenues lined with shops, restaurants, and hotels.