WE HAD BOOKED AT WHINFELL FOREST FOR 6TH,DEC,2010.WE WERE TRAVELLING DOWN ON THE MONDAY AND WERE CAUGHT UP IN THE SNOWSTORM GRIDLOCK IN CENTRAL SCOTLAND. AFTER 11 HOURS STUCK IN THE CAR WE HEADED EAST TO EDINBURGH (THE ONLY ROAD STILL OPEN) TO FIND SOMEWHERE TO STAY OVERNIGHT,(TRAVEL LODGE,COST £200). ON THE TUESDAY MORNING WE HEADED WEST FOR CUMBRIA,ONLY TO FIND THAT POLICE CARS WERE BLOCKING THE ROADS WEST TO STOP MORE CARS,BUSES,LORRIES,ADDING TO THE THOUSANDS THAT WERE THERE OVERNIGHT SO WE HAD NO OPTION BUT TO HEAD HOME TO PORTSOY.(MORAY FIRTH).I AM A WIDOWER WITH THREE CHILDREN AT PRIMARY SCHOOL(2 KIDS ARE AUTISTIC).-CALLED CPARCS TO CLAIM MONEY BACK(£410) FROM INSURANCE,ONLY TO BE TOLD, SORRY INSURANCE DOES'NT COVER THIS CANCELLATION.-WHY THE HELL SELL IT AS SUCH THEN!!!!!!!THEY WOULD,NT EVEN LET ME ARRANGE ANOTHER HOLIDAY AT A REDUCED RATE,!!!!!!. WE CAN ONLY AFFORD ONE HOLIDAY A YEAR,WON'T BE BACK TO CENTERPARCS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.