Newest Review: ... contacted hoseasons and cancelled the holiday giving them 6 months notice. I was told I would have to pay £100 cancellation fee unless I co... more
Good and bad
Member Name: jade22green
Advantages: pleasant, quiet settings, luxurious accommodation
Disadvantages: can be expensive and not always up to standard
I have been on 2 Hoseasons holidays in the last 4 years at 2 different places, The first was at Yellow Top country park in Yorkshire and the second was at Bluewood lodges in Oxfordshire. Both were luxury lodges.
I often holiday in the uk and have been with all of the different holiday companies at one point of another. Pontins, Butlins, Haven and Hoseasons all have their plus and minus points and the price points range quite a bit depending on the accommodation you choose and the time of year you choose to go.
Having been on holiday with all of these different companies I can honestly say that in my opinion, Hoseasons is by far the best.
I first came across Hoseasons when I searched online for luxury holidays in the uk. My boyfriend and I were looking to go on a weeks holiday in England without going abroad. We wanted to stay somewhere that was fairly quiet and peaceful and have a bit of a get away from it all type of break. I also really wanted to go somewhere that had a hot tub. When we searched online we came across a lot of different hotels and parks but the one that kept coming up was Hoseasons.
We followed a link into the website and had a good look at their website. In the end we couldn't decide so we ordered a brochure and when it came through we had a long look each and found that they offered exactly what we were looking for.
We decided on Yellow top country park. The holiday park was set around a lake were my boyfriend could go fishing from the decking outside our log cabin. It had a hot tub and was very luxurious, with all the facilities you would usually want like a washing machine, dishwasher, bath and shower, flat screen TV and dvd player plus sky tv. The park was situated next to a lovely little village in Yorkshire and was just 20 minutes away from the city of York. It had very good transport links and was just enough off the beaten track to give us the relaxing break we wanted.
On arrival at the park we check in and were shown to our lodge. The lodge was lovely and just as shown I the brochure. It was very clean and we had been all the essentials like washing up liquid and even some bread and milk to make breakfast in the morning. I really cannot tell you how nice it was, there was nothing I could moan about. We were left instructions for all of the facilities and hot tub and we had also been given a local fact file which had details of local days out, restaurants and take aways.
We enjoyed our time there a lot and didn't want to come home at the end of the week. We had planned to go back last year but couldn't get the dates we wanted.
When we couldn't get the dates we wanted, we looked through again and decided to go with Hoseasons, but to a different park and an even more luxurious holiday home.
This time we went to Bluewood lodges in Oxfordshire. We had booked a 4 night break in a 2 birth luxurious log cabin. It came with it's own hot tub, whirlpool bath, separate shower, utility room, dressing room, sauna and had lot's of extra like sky and flat screen TV on both the lounge and the bedroom.
It was lovely and very impressive. There were lots' of very good features and again we had our dishwasher, washing machine, tumble dryer and we were very happy with it.
As we started to unpack however there were a few things that I found were not quite up to scratch for what we thought we were getting. The first problem was that the sofas were cheap ones from Ikea, which is fine, except that they were completely slack and had not support at all. They were also threadbare in places and very worn from a lot of use. The other problem we had was the bed was very soft and spongy and again had no support what so ever. After just one night sleeping on the bed I had to go out to Argos and buy a memory foam matress toppper because I was in agony with my back. This helped but it was still a very uncomfortable nights sleep and we couldn't wait to go home to get back to our own bed.
The other problems we had were just that a lot of the cleaning wasn't really up to my standard. The bin bag had been left almost full in the bin and the kitchen utensils were all a bit grimy looking. The windows looked as though they needed a good clean and I had to rinse the bath out before getting in. another problem was that there were leaves everywhere outside and they were very slippery. If this had just been on our arrival I wouldn't have took any notice, but it was like this until the day we went home.
We would have complained about the accommodation but as we arrived very late the first night due to work commitments, we didn't feel it was reasonable to do so and in the end just sorted it out ourselves. There was no point complaining about the bed either as they were hardly likely to go out and buy a new one.
These probably seem like very small complaints and they would usually be to me. I think we were most annoyed because we had paid over £500 for four days in October thinking we would get a luxury break. I don't think anyone would consider doing the cleaning or emptying bins a luxury.
Having said all of this the facilities were very good and in the end we had a lovely time. I wouldn't go back there again but we made the most of it.
Having had two very different experiences with Hoseasons I find it quite difficult to rate it. I am awarding it 3 out of 5 stars as a middle mark because I feel this it the only fair thing to do. If I were rating the first park I would give it 5 out of 5. The second would be lucky to get 2 out of stars on account of the conditions. I have not been put off of Hoseasons holidays as I really do believe the second holiday was a one off experience, but I would try to research a bit more next time before I book.
Summary: Worth a try but do your research before you book