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Wipe your feet on the way out!
Scunthorpe in General
Member Name: janharper
Scunthorpe in General
Date: 16/08/04, updated on 16/08/04 (197 review reads)
Advantages: Breakfast was good
Disadvantages: Dirty, Smelly, No service, expensive
The Royal Hotel, Scunthorpe has to be one of the worst hotels I have ever stayed in. It cost me eighty pounds for the night and I must confess that I have had better service and a cleaner room in a ten pound a night B&B in Blackpool.
My first impression of this hotel was the dirty paintwork and untended plant pots around the outside. The paint was peeling from the windows and nobody on reception seemed to know that I has booked a room and paid for it. It wasn't in their day book so a portly gentleman in a greasy black evening suit decided to look on his computer. He announced that he was new to the hotel and only there temporarily, so he might be a while looking.
When I did eventually get the keys to my room I was told to climb the stairs, turn right, turn left and go to the end of the corridor. It was baking hot as I climbed the stairs (no lifts available) and made my way down a rat run of corridors.
I must admit that when I opened the door to the room I wa squite shocked. The room had an over powering smell of cigarette smoke and I had asked for a non smoking room. It had a smell of must and stale beer. I decided to put up with it as it was for one night only.
The bathroom was dirty and that's putting it mildly. There were hairs on the cistern and round the bath and all along the edge of the tiling was a growth of white and blue mould. I rinsed the bath and decided to risk a shower. The water oozed out all over the place and I actually burned my foot when the water became very hot and started to come out of the tap as well as the shower head.
It was red hot during the night and I tried to open the window in the room. It did open a few inches after some effort butt he smell from dirty guttering and bird droppings below the window on the ajoining roof was so bad that I had to close it.
I ventured down stairs and ordered a brandy at the bar when I eventually managed to get someone to stop watching TV an
d serve me. It cost me 7.50 for two brandies and one bottle of mixer. I decided that one enough was enough after the price of that. Eighty pounds for a room and 7.50 for a couple of drinks seemed a ridiculous price to pay.
Breakfast was fine and I cannot complain about that. However, checkout was much more difficult than checking in. First of all no one could find a record of my name, the room I had, or anything else. I opted to pay by cash which caused some consternation but in view of the general incompetance of the reception staff I was reluctant to offer credit card details.
It took almost twenty minutes to check out and there wasn't a queue. There was only me waiting. I left he Royal Hotel with a feeling of relief and I vowed never to go there again.
So, if you need to stay in this area don't opt for the Royal Hotel. It looks good on the internet and sounds good but was dirty and the staff were hopeless when I stayed there.
I believe they are due to be taken over by another hotel group, so perhaps the standards will improve after the take over.
So, if you stay here, wipe your feet on the way out!