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I am really frustrated with Sony and my Alpha 100 DSLR, a product with inferior build quality and a customer service that lays the blame on me instead of acknowledging quality problems. I have bought it sometime in 2007 and only had problems with it. After some weeks it just wouldn't turn on anymore and it took Sony several weeks to get it repaired and back to me. Now when I take pictures the resulting file shows a different field of vision than what the viewfinder showed me. Even worse, there is a black right upper corner in every one of my picture. After several tries to get to the right person to help me, Sony told me that any repair would cost a fixed amount of £114.56. Without even knowing what is wrong with my camera. Asking if this functional failure is normal for a Sony product after three years, I was told that this is normal "wear and tear". For me a camera that is expected by the producer not to last longer than the guarantee period of one year, is not worth paying for. My next camera, or any electronics product for that matter, will for sure not be a Sony product. I recommend for everyone planning to buy one of their products to think hard about how long he/she plans to use it for.