BT need to get the message (BT's 'Free' Answer 1571 Service)

Member Name: Trishajs

Product:	BT's 'Free' Answer 1571 Service
Date:	03/07/09 (657 review reads)
Rating:

Advantages: None unless you are paying for high priced calles

Disadvantages: If you don't make BT calls - it's not worth the money

Warning-BT's "free "Answer 1571 service is only free if you are using BT to make your calls .

I used to get my line rental only from BT, but that afforded me the option, which I took up, to have the free 1571 service.

It is convenient to have this service and I used it from it's introduction until earlier this year. I had been working away from home and as long as my BT invoices looked sensible, I didn't question my direct debit. But when I got back and could investigate further, I discovered that because I wasn't making my calls thru BT I was being charged almost £3 a quarter for the FREE 1571 facility.

I canceled by BT phone line and for the money I have saved on line rental and my "Free" ansaphone service- I bought a telephone with an integral answering machine.

I have always liked BT - but they still behave like they are a monoploy - someone needs to remind them they aren't -have a look at today's share price - all I will say to you is a few years ago they were £10+ each.

Maybe they need to listen to the messages the public are giving them.

Summary: You get nothing for nothing in this world