| Product: |
BT's 'Free' Answer 1571 Service |
| Date: |
16/03/02 (159 review reads) |
| Rating: |
 |
Advantages: free
Disadvantages: see op
A problem that we have no doubt have had. The phone being engaged whilst on the internet its one of the drawbacks on the internet. I would love to have a new line put in but a friend told me that I would have to pay line rental on that every month. If BT were to offer a second line for a one of fee then I would be glad. However they have not well not that I am aware off. So I am taking advantage of the next best thing.
The free service from BT which means that you can never miss a call. It is 1571. The benefits of this service are that you do not have to miss a call, whether you are engaged, or on another call, surfing the internet or you can not get to the phone. BT answer 1571 will take messages for you. The service is free. It is like having voicemail on your telephone. All you have to do is retrieve your messages by dialling 1571. But, unlike some voicemails on mobiles its free.
How does it work?
Well its simple. If you cant answer the phone and it rings seven times or if you are engaged then your call will be answered immediately. When you are free check messages by ringing 1571 and a voice prompt will guide you through. BT answer 1571 is also compatible with answering machines.
First thing is first you need to activate BT answer on your telephone by dialling 1571 from your home telephone. Once you have done that then it will start taking messages.
The benefits of this service are;
It is available on most single residential lines
Customers can store up to ten messages
You do not have to miss a call
The disadvantages are:
Customer cannot personalise or change the BT answer greeting
Some services are not compatible with BT answer
You still in practice miss a call
You get a bigger phone bill because you ring back to missed calls
Not everybody lets the phone ring seven times.
Personally for a free service from BT I think it is a good service and if you are a BT c
ustomer you can easily activate it on.
Summary:
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Last comments:
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- 21/08/02 My Mum says that if she has a message waiting on BT Answer, then tries to send an email, the email doesn't work. Has anyone else found this? |
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- 02/08/02 I find it really useful, I go on the internet so much that I always know when I have a message as the disturbed dial tone stops me logging on! |
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- 16/03/02 We use this service but I always forget to check for messages once disconnecting from the net, it would be better if the message service rang when the line became free. |
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