DOOYOO SUFFER WITH ME? (Frustration with dooyoo)

Member Name: thingywhatsit

Product:	Frustration with dooyoo
Date:	12/11/07 (274 review reads)
Rating:

Advantages: Letting off a little steam.

Disadvantages: Not everyone agrees

Frustrations with dooyoo.

It is here that individuals get a chance to say what are the major frustrations that they find on a site like dooyoo. We have read many weird and wonderful reviews about people's frustrations, and each individual has a different viewpoint, though gathering those viewpoints together in one focal point is perhaps a good way for dooyoo to try and find ways to get around the things that frustrate the membership.

My frustrations are perhaps a little different from other members, though many run on a similar vein and the main ones that I have experienced as a Guide in the Services and Speaker's corner area of the site are member orientated rather than dooyoo orientated and include:

*Service reviews that are written in haste before a conclusion is reached.
*Speaker's Corner reviews that say nothing and add no value to the discussion.
*Reviews that are written in haste with no thought of lasting quality
*Reviews that are scant at best, disappointing at worst and are written to earn pennies

SERVICE REVIEWS

I find this area increasingly difficult, since people tend to use it as an area for a gripe. That's fair enough if the gripe can be substantiated though many of the reviews in this section are written in a moment of anger without giving any thought to the effect that they may have on a public searching for complete information.

"My windows we not fitted right", "my telephone line doesn't work", "I can't get my money back even though I wrote twice." These are all normal gripes and not substantiation of lack of care on the part of service providers. Many are ill written and their argument unsubstantiated and in many cases the services articles show that members of the public are often the authors of their own misfortune, don't check the small print before signing, and do little to make the situation right between the service provider and themselves, thinking that their complaint is valid, though unable to make their complaint adequately.

Here, the most useful review a person can write is after the particular case, when a scenario has been reached between the service provider and the customer, and a full picture can be painted that gives not only the details of what happened, but what conclusion was reached.

SPEAKER'S CORNER

Speaker's corner tends to be a dumping ground for rubbish. Of course, there are valid reviews in speaker's corner that merit recognition and awards of crowns, though many are written without real thought. It's a bit of a catch 22 situation as dooyoo want reviews regardless of quality, though to me, the frustration lies in being faced day after day with reviews that say nothing, that add nothing to the substance of the site, and that regardless will pick up their 3p from my read. These frustrate me and are part of the Dooyoo scene, but imagine if speaker's corner were used to it's fullest capacity in allowing members to have their say, and members taking that opportunity to say it eloquently.

It will always be a bugbear with me that regardless of ratings, everyone gets paid their 3p from my reads, and as I guide, I read everything within my category, and one day pray that I shall approach the site and find that people cared enough to write substance, to use the opportunity afforded them, and to deserve the 3p they get from me.

HASTY REVIEWS

A member with a few minutes on their hands sees an obscure subject in Speaker's Corner and joins in thinking that for a few words, they can get some extra pennies. You may think this is adequately covered by the last heading, though these members that habitually write crap get their three pence out of me day after day, and even encouraged to have opinion, don't seem to have the ability or even the incentive to write better reviews that they can be proud of. A few lines, 12 somewhat helpful ratings later, they get their money, though the site gets loaded up with unsubstantial crap and those members that write them profit from the situation.

There's not much I can do about my frustrations, nor would I expect Dooyoo to do anything. Policing ratings at best produces bad feeling and personal vendettas as demonstrated on sites like Ciao, and I can see the sense in paying everyone for their somewhat helpful crap, because it means less work for the admin of the site, though is that extra bit of work worth neglecting in favor of letting the floodgates open to crap reviews ? I often think that if a member produces consistently bad reviews over a period of time, then wouldn't it be worth some penalty ?

How about replacing the "Somewhat helpful" rating which implies positivity with a more suited name such as "Somewhat crappy and inadequate" or "Desperate for 3p and inadequate"

Enough of my ranting. It's a pretty mild rant at that. I don't care about the new incentives to write 30 reviews in 30 days. Any person with the time on their hands can manage that easily, and churning was never a problem to me. Rating ? Well each must rate as each must find, and that never irks me that much.

Layout – I am not sure what I think of dooyoo going blogwise, though at least the layout makes those reviews that are insubstantial crap look half decent. Rant over. Onwards and upwards.

Now go and write me some really good stuff in Speaker's Corner and Services, and make my rating a pleasure.

Summary: Just my point of view, to which I am entitled.