| Product: |
General Comments / Tips Concerning Your Car |
| Date: |
28/02/01 (44 review reads) |
| Rating: |
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Advantages: Peace of mind
Disadvantages: Costs a bit more
We recently decided to sell our Volvo V70(P reg) as we no longer needed such a big car and it was also very thirsty . Due to the recent reduction in prices we could, for the first time ever, consider buying a brand spanking new car.
We looked into importing through the Web and the prices were very attractive - but
· It is not easy to sell a relatively expensive second hand car through local advertising.
· You only get 1 year’s warranty although it is possible to buy the extra 2 years at a price.
· You physically cannot see what you are buying & we were worried about getting the exact specification we wanted.
· Dealers are notoriously anti privately imported cars because it threatens their livelihood and consequently bump up the servicing charges.
· Dealers are also reluctant to take the car in part exchange when you eventually want to sell it.
· We did not want to take any risk with our hard earned money & decided that to have a relationship with a living breathing person was the best course of action. Someone who would be accountable if things went wrong.
Our first port of call was naturally a Volvo dealer & we decided on a V40; however, the reception we were given was very cool to say the least and trying to get a decent price for our car out of them was like pulling teeth. I should just say that our car was in very good condition and had only done 37000 miles. Nevertheless, they would not commit to a price as we wanted to wait for a diesel and that meant waiting a few months. We asked if they would like our car there and then and we would buy a runabout until our new car was available. No!
Enough was enough and we decided to look at other makes; we settled on the VW Golf but two dealers we went to offered us an insulting amount for our car. However, perseverance paid off in the end – the third main dealer we tried – in Plymouth, offered us a reasonable amount for the Volvo, agreed to take
it straight away and even lent us, FREE OF CHARGE a car for six weeks. It was a smelly old Astra diesel but it did the job & we’re not proud.
Today our friendly salesman Nick, delivered our gleaming new car with a full tank of petrol & the smile of a man who had done his job well both for his Company and for his customers. He had certainly given us excellent service from start to finish & although it’s not a British car the salesman is British & I’m glad that he has got his commission . He earned it.
Our VW Golf estate is now tucked up for the night in our garage waiting for 6.30 tomorrow morning when we can legally drive it. PLEASE don’t snow!
Summary:
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Last comment:
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Northern_Lad - 28/02/01 Sounds like things worked out nicely in the end, nice to see that 'service with a smile' isnt dead just yet in this country :) - CC |
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