Rude, abusive and damn right illegal (The Broughton Group)

Name: jonpaulharvey

Hello doyoo user, You have to be logged in to use these functions... Login or register Close window

Send message to member

Product:	The Broughton Group
Date:	04/04/06 (310 review reads)
Rating:

Advantages: NONE

Disadvantages: bad service, rude, abusive

I brought a car for my girlfriend at the broughton group in may 2005. They seemed polite and efficient and offered us a two year warranty.

Fortunately we've just decided to have the car serviced by an old family friend who informs us that the spark plugs are badly fitted and cannot be unscrewed and that the front suspension forks are damaged... So we rang the broughton group to ask if this was covered by our service, their response? And I quote....

"f*** off you've had the car over a year now it's your problem"

...they then hung up.

We will of course be taking this to trading standards but be warned!!

NEVER NEVER DEAL WITH THESE COWBOYS!!!!!!!

Summary: Disgraceful service, rude, obnoxious and darn right illegal servicing