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3 Reviews
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    3 Reviews
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    • More +
      05.04.2011 18:31
      1 Comment

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      Cheap applicance, but prone to problems

      I've had this machine for 3 years and not had any major problems up to now to be fair. It had 3 wash cycles and a rinse cycle. Intensive, Normal and Eco, plus rinse which was 8 mins long. The intensive cycle was great for stubborn dried on food on heavy duty items such as pans. I usually used this after a Sunday roast and the cleaning performance was good. The normal cycle was rarely used as I found the ECO cycle just as good, but it was a longer cycle. I found using good quality dishwasher tablets worked most effectively with the machine. I tried cheaper brands and the glasses were a little cloudy, so no fault of the machine. The glasses did discolour slightly over time, but I think this is a symptom of most dishwashers. Cleaning performance was good no complaints (The manufacturer's A rating was about right), the drying performance was adequate, (The manufacturers B rating was correct) came out a little damp, but no majpr issue if you opened the door as soon as it beeped. A little on the noisy side, so had to put on well before bedtime as we could hear the noise upstairs.

      This month, the machine started making a labouring noise as if the arms weren't rotating correctly, then it just gave up wahsing altogether. It filled and drained ok but couldn't go through the wash cycles, leaving the contents dirty and the programme running forever if you didn't turn it off. Bearing in mind the ECO programme is over 2hrs 20 minutes, to run for longer than that was concerning.

      I had a light flashing which I referred to in the troubleshooting section of the manual (which wasn't much help) which indicated a motor problem. I then went on other forums and learned that this was a common problem with Indesit's and although the parts are under warranty for 5 years, the labour isn't and to call an engineer out from Indesit would cost over £160 just for call out and labour. The part would cost a further £90+, so might aswell buy a new machine!

      Anyhow, I called a nice guy out from my local applicance repair shop (he didn't charge me!) and he said it was definately the motor and it would cost £180 to repair including his labour of £55 and it was probably wise not to throw more money at it when they are known to be troublesome. He was suprised it had lasted 3 years to be honest and recommended I scrap it and buy a BEKO DW600 which is similar price to the Indesit, but far superior quality and has a quick wash and also the parts are dirt cheap, should it need to be repaired in future (hopefully longer than 3 years) The BEKO manufacturers rating are the same as the Indesit incidentally.

      I today purchased the BEKO and it seems a much better product so far.

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      • More +
        28.02.2011 10:05
        Very helpful
        (Rating)

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        Very disapointing

        We purchased this dishwasher from Currys just over 2 years ago. The first 4months of it's life were not in use as it was awaiting our new kitchen as part of our extension. Once we started using it the results were pretty good however we found it to be quite noisy and the wash cycle was very long.

        After 13mnths of owning the dishwasher it stopped working. It had only been in use for 9mnths. Typical, it happened after the 1 yr warranty had expired and so we had to pay for the repair. We decided to go with Indesit's repair plan as we felt that if it might prove to be unreliable, the 12mnth plan was £135. The repair was simple, a new heater element. Unfortunately it took a week before an engineer could visit and then another two weeks before he could return with the part. We mentioned how disappointed we were with the reliability of the dishwasher and the engineer said in hardwater areas they would expect the indesit heating elements to fail every 6 months and that it was necessary to use limescale remover every month at £6 a go. Our previous dishwasher was a Neff and when we moved house it was 20yrs old we had had no problems with it and we lived in the same area.
        9mnths later the dishwaher failed again. It took the engineer 2 weeks before he could come and repair it.
        A month later the diswasher failed again, this time the pump had failed, we were waiting 2 weeks for the part, when the engineer was questioned about the delay he said" think yourself lucky it can often take 6 weeks to get the parts " - and this from Indesits own repairman.

        Conclusion: I think this dishwasher performs okay but it is not worth the risk due to poor reliability. If it does go wrong do not opt for the Indesit repair plan.

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      • More +
        05.12.2008 10:59
        Very helpful
        (Rating)
        2 Comments

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        • Reliability

        Disadvantages

        An excellent, low cost integrated dishwasher

        After our old integrated dishwasher gave up, we looked for a reliable, but most of all inexpensive one to replace it.
        We have used Indesit appliances in th past and have never had any trouble with them.
        Touch wood, this has been no exception.
        For under £200 delivered, I am very pleased with it.
        Sure it only has 4 settings, but to be honest we only use 2 at the most, the economy and heavy soil - occasionally just the rinse funtion, but thats very rarely.
        It arrived with plastic holders for glasses I presume and covers over the cutlery basket. I would recommend removing these as they just limit where you can place things.
        The basket has no fixed place for it to go so you can more or less place it where you like and stack around it.
        After changing the shelf height it more than adequately accomodated our large dinner plates
        The dishwasher bleeps when the cycle has finished and even switches itself off if you do not.
        I have found it a bit noisier than my previous one, but all in all, it was a great purchase and would recommend it to anyone looking for a low priced integrated machine

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      • Product Details

        Efficient and reliable the Indesit DIF04 Built In Dishwasher has been A rated in both its energy efficiency and wash performance / The drying performance has been given a B rating / Its an energy efficient model that has been designed with the intention of helping you to lower your running costs / Complete with a 12 place setting and an adjustable top basket there is plenty of room to fit in those extra large pots and pans / This is a particularly great model for families or those with busy social lives / The sound of this model has been measured at 55(db) meaning that you do not have to worry about the machine disturbing you or your family / A normal conversation between people stretches from 60(db) to 70(db) meaning the sound of this particular appliance is already discreet / Programmes include the pre rinse option which works to remove extra tough dirt and grease from dishes. / Short name: Indesit DIF04