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Manufacturer: Zanussi / Dishwasher Type: Portable / Control Type: Electronic / Number of Wash Cycles: 5 Cycles / Drying Type: Economy / Air Drying / Place Settings: 9 / Sound Insulation: With Sound Insulation / Noise Level: 51 DB / Anti Flooding Device: With Anti Flooding Device / Adjustable Rack Height: With Adjustable Rack Height / Drying Performance: A / Washing Performance: A / Energy Efficiency Rating: A / Height: 85 cm / Width: 45 cm / Depth: 61 cm / Weight: 35.95 kg

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      11.06.2010 12:32



      Poor design, performance and customer service.

      I bought one of these last August. When it arrived, I was unhappy with it straight away as the basket layout is not very well thought out. It appears to be designed to give the most capacity of plates and small items so it can claim huge capacity in the advertising. In the real world it means you can't get in so many items. It is also built down to a price. For instance the plate racks are not foldable. The worst problem I have found is that the top tray has an upper and lower position. In the lower position the top tray stops the flap from opening they allows the tablet to drop. It doesn't even clean very well.
      It has recently failed and after 2 visits from an engineer they can't fix it. Apparently the new parts don't work. I now have to wait 5 days for the next visit. Obviously I have complained to Zanussi whose customer care just tell me that this can happen and there is nothing they can do. In summary it's a terrible design, its unreliable, they can't fix it, and their customer care, doesn't.


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