Amazing service and delivery from Amazon DVD Rentals (Amazon DVD rental)

Member Name: kellylouj

Product:	Amazon DVD rental
Date:	29/09/07 (153 review reads)
Rating:

Advantages: Wide variety of DVDs, quick to dispatch, efficient and act on any problems immediately

Disadvantages: None

After purchasing our first home, my partner and I had less disposable income to spend on going out and generally purchasing new DVD's etc so we decided staying in was going to be our new going out!
We had two options to make our evenings a bit more entertaining than watching repeats of Eastenders, Hollyoaks and god knows what else that happened to be on at the time.

Two options appealed to us:-
1.) Sky Movies as we already had sky this seemed another option for us but then when we looked into it and additional £21 a month on top of the £26 we were already paying was a little more than we had planned and when it came down to it there wasn't all that much variety a lot of the films were dated and new releases repeated to many times so that option seemed to be out.

2.) DVD rental seemed to be another option we could pick and choose what we wanted to watch and look forward to watching the lastest films at a time that was suitable for us.

My partner decided to look into the various schemes out there that offered DVD rental by post and there are now considerably more than when we signed up with Amazon, however we simply cannot fault the service we have received with Amazon and would be unlikely to change providers unless something major happened to disrupt our service.

Amazon offer a wide variety of films suitable for everyone with new releases, old classics and children's favourites even I struggle to decide what to add on the list as there are so many.

*~*How to join*~*

If you are already a member of Amazon then you will be able to sign up straight away by clicking join now and then you will be asked to sign in with your registered email address and password.
Once you are logged in you will be asked to confirm the plan that is best for you and you will also get a 2 week free trial.

You will then need to check the address that you want your DVDs to be dispatched to if you have a number of delivery addresses on your account. Provided you agree to the terms and conditions that is it! Click the box to accept and to sign up and you get an added bonus of receiving 5% off any DVD purchases through Amazon. (This did used to be 10% and this is what we currently get but it has recently been changed for new subscribers)

The packages start from £3.99 ranging up to £14.49.

£3.99 2 DVDs per month (1 at home at a time)
£5.49 3 DVDs per month (1 at home at a time)
£6.99 4 DVDs per month (2 at home at a time)
£8.49 for unlimited DVDs (1 at home at any time)
£11.49 for unlimited DVDs (2 at home at any time)
£14.49 for unlimited DVDs (3 at home at any time)

We started off with the 2 DVDs a month and found that we were left waiting for a week or so until we could get the following months quota, so we upgraded to the 3 DVD package which we only just manage to watch in time before the next month begins.

Whenever you login to Amazon you will have a tab that says DVDs and DVD Rentals if you click on this tab it will take you through to the correct section and here you will find an option to view your rental list.

You can browse through any of the DVDs on amazon and there will be the option to tick the box and add to your rental list.

The rental list will list your discs in priority of when you would like to receive them so at the top will be the disc you most like to watch and at the bottom the one you are not too bothered about watching straight away.
If the disc is available it will state ready now next to the DVD title if it is unavailable it will state either short wait or long wait but you can keep this at the top if you wish and as soon as it is available it will be sent on to you.

Above your rental list will be your disc status here you will be able to see if the disc has been dispatched to you, if the disc has not been received then there is an option to report a problem and a number of options will be available to select the required one. On occassion we have received a disc that was too scratched that it would not play so we reported a problem that the disc would not play and we were asked to return the disc, however as soon as we reported a problem a replacement disc was sent out straight away even though they had not received the other one back yet, to me this is a great service as so many companies are wary of customers and are reluctant to send out replacements until they get the original back but Amazon are different.

DVDs are sent out first class post and normally have a 3 day turn around, for instance if I return a DVD on Tuesday this will be received and processed by Amazon on the Wednesday and my new disc is with me on the Thursday so it is an extremely fast service. You can keep each DVD as long as you want however any additional DVDs will not be sent out until the one you have is returned.

If at anytime you want an extra rental just for one month then all you pay is an extra £1.99.

This is the simplest way to receive a DVD rental the envelopes are simple to use with your address on the outside and remove the outer label and the return freepost address for amazon is displayed.

During postal strikes we did find that one of our discs was not received by Amazon so again we reported an error and said that we had sent it back and although it had not been received by Amazon they sent our next DVD out.

I cannot fault the service offered by Amazon it is efficient and the DVD's are always received in good condition apart from the one we sent back that was scratched but we have since had a new DVD player so that could have been the problem.

There is great flexibility with Amazon to upgrade your rentals or downgrade if you find you are not getting enough time to get through your DVDs and what is more there are no commitments, you are not tied into a yearly subscription and as your account is online you can close it at anytime online and no cancellation charges will apply.





There are over 40,000 DVDs to chose from so there really is a wide variety and once you add a DVD to your rental list suggestions are made by Amazon that you may enjoy based on rentals in your current list.

Summary: If you are looking to join a service Amazon is definately a very strong competitor!