Newest Review: ... online as my Mum was putting the fridge freezer on her credit card so we had to buy instore. ~Comet, Hamilton - My Experience~ Comet ... more
Would be great without the staff
Member Name: jade22green
Advantages: great range of electricals, competitive pricing
Disadvantages: pushy staff
Comet has been around for years, certainly as long as I can remember. They sell a wide range of electrical products and accessories.
Comet sell everything electrical from fridges to laptops. From what I have seen, they seem to have a branch in all towns some, smaller but mainly quite large units.
You can now also shop online with Comet. You can browse all of their products and order them to be delivered to your home. They also have a collection service where customers shopping online can reserve the item they want and then collect it in their chosen store later that day or the following day. This is a great way of getting hold of some of the harder to find items and sale products and saves you running around all of the branches if you are after sometimes particular.
Comet seem to keep their stores always looking clean and tidy and to me they always look quite modern. Their store are quite large and can be quite daunting if you don't have a particular product in mind.
Comets main fault is their staff. When will large companies learn that customers do not want to be constantly hassled and asked if they need any help. What I find amazing about Comet is that the minute you walk in almost every time you will be asked if you need any help, then when you actually do need some help, you can't find a sales assistant anywhere or their all busy with other customers. I would much prefer it if I could ask them when I needed help. I know it is a sales technique and their just doing their job but it makes me feel like their watching me and I feel pressured to buy something, even if I don't want it. I am getting better though and just say no thank you now but it's not always easy.
Apart from that the staff are usually well informed and know what they are talking about. They are smartly dressed and polite.
I have shopped in Comet many times and can often find what I need. They do some very good offers and usually do have most items in stock, although I do suggest checking online before you go and reserving it just in case.
Overall I think Comet is a great place to shop and do a very good range of products.
My star rating of 4 out of 5 is based on the store and their service.
Summary: good shop, shame about the pushy staff
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