Newest Review: ... online as my Mum was putting the fridge freezer on her credit card so we had to buy instore. ~Comet, Hamilton - My Experience~ Comet ... more
Comet- Do Not Use This Retailer and Why
Comet
Author Name: Paul
Product:
Comet
Date: 27/07/12
Rating:
Advantages: None
Disadvantages: Misselling, Poor Customer Service, Unfair returns and refunds policies,
1. The in store sales staff will try to sell you unnecessary add ons for your purchase ie:very expensive circuit protection devices, over priced cables ie: HDMI cable for £60.00 when a £10.00 one is more than adequate. Overpriced screen cleaning kits, when a damp cloth will be just as good.The staff are targeted to sell these add ons and DO NOT give you best advice.
2. Returns and refunds are NOT handled under the spirit of the sale of goods act.
3. Customer service lines for all numbers are charged at premium rates so YOU end up paying to make a complaint or delivery enquiry that is due to their incompetence !
4. Any positive review you may see for Comet will not have been written by a customer who has had to make a return for faulty goods or request a refund.
*Had to give 1 star but they deserve none*
Summary: Look but dont buy.
