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Eclipse Computers (Coventry)Eclipse House, 106 St. Nicholas Street. Coventry. CV1 4BT. England. Tel (UK) 08707 456 000 email sales@eclipse-computers.com Fax (UK) 08707 436 000 Technical/Customer Services Tel (UK) 08707 437 000 email support@eclipse-computers.com TradeLink (UK) 08707 438 000 email trade@eclipse-computers.com Purchasing email purchase@eclipse-computers.com Newest Review: ... was told half of the items had already been sent. (Strange when earlier the same day the order was being held up by the items not in stock!) Anyway, I refused the goods and requested a full refund which I was entitled to according to the distance selling regulations. Apparently the regulations don't apply to Eclipse because I hadn't received the goods yet. (Not correct according to trading ... more |
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by Dave - written on 18/09/09
Rating:
Wanted a BFG GTX 275 OC. Phoned on Monday to check if it was in stock, and was told it was, but would have to order online to get online prices. Ok, I thought so I placed the order online there and then.
Phoned on the Thursday to check if it was despatched and to find out delivery details and was told that the item was out of stock (after being told it was IN stock!), but they had already taken my money from my bank account! So with no other funds available I was left with no option to buy a slightly lesser card from them than I wanted, instead of being able to shop elsewhere as I would've done. After reading the reviews on here, I'm feeling even worse now.
Think I'll contact trading standards. I'm totally disgusted by these chancers.
by Nick - written on 01/09/09
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I have ordered some ThermalTake Bigwater coolant which was ordered on the 20th August 2009. It's now the 1st September 09 and still nothing. I have emailed them twice and not heard anything back at all from them. Ignoring my mail? more than likely. Going to the store in person tommorow and I will come out with a refund. My short experience with this jackass firm? stay away, don't spend any money at all with them, not even for a screw as you won't get it.
by - written on 15/08/09
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After purchasing a graphics card from ecplise in late May 2009 the product failed after only 3 months, which is disappointing for any computer component. On contacting Eclipse's arogant Customer Services Staff they informed me that I would have to fork out my own cash to send it back to them, they would then test the product to see if it was faulty, despite my own diagnosis. If the product was deemed not to be faulty by them they were set to charge me a further £10 and send it back to me otherwise I would get a new/refurbished replacement within 28 days. I told them this was not good enough and requested a refund or imediate replacement as I was entitled to by the Sale of Goods Act 1979. They initially refused and i'm forced to request my refund in writing. Avoid this company at all costs!
by Neil - written on 17/06/09
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Ordered parts for a PC, only half were in stock. It took a week and an e-mail from me to find this out, although they'd taken the money out of my account the day after the order. I tried to cancel the order but was told half of the items had already been sent. (Strange when earlier the same day the order was being held up by the items not in stock!) Anyway, I refused the goods and requested a full refund which I was entitled to according to the distance selling regulations. Apparently the regulations don't apply to Eclipse because I hadn't received the goods yet. (Not correct according to trading standards). After asking my bank to investigate, 3 ... Read the complete review
by - written on 15/06/09 (Very useful, 75 readings)
Rating:
I last visited Eclipse Computers a couple of months back yet what I wanted sadly wasn't in stock. My first visit to Eclipse was about 3 years ago, I think. I was doing a huge surfing session trying to find a cheap unbranded MP3 player for trips to work. I was totally broke at the time and had next to no cash - so I was looking for REALLY cheap unbranded MP3 players here haha! Needless to say, after hours spent checking various sites I came across Eclipse Computers. I had never come across this site before and at first I'll admit, I was a bit cautious about shopping with them. But I'm sure everyone is a bit like that when spotting an online store for the first ... Read the complete review
from Neil
17/06/2009
Eclipse Computers (Coventry) : Reliable Unbranded MP3 Players At Cost Effective Pricesfrom Lehen
15/06/2009

