Competative prices, appalling customer service... (Eclipse Computers (Coventry))

Member Name: Jo Mill

Product:	Eclipse Computers (Coventry)
Date:	26/06/07 (67 review reads)
Rating:

Advantages: Price

Disadvantages: Customer service

Eclipse Computers (Coventry) stays in business by cutting prices to the bone but the result for the customer can be crap service that sometimes verges on the contemptuous. Assurances were given that all equipment ordered was in stock but it wasn't. If there still are any, potential customers should also ensure to ask about compatibility of components otherwise they'll sting you for 25% on any returns. My advice? Use larger, better-known suppliers who charge a bit more and offer greatly superior customer service. You'll gather I won't be using Eclipse Computers (Coventry) again....ever :-(

Summary: Pay a bit more and shop elsewhere