Eclipsed by everybody else (Eclipse Computers (Coventry))

Member Name: JoeOrdinary

Product:	Eclipse Computers (Coventry)
Date:	22/06/08 (175 review reads)
Rating:

Advantages: None whatsoever

Disadvantages: They have a website to trap the unwary.

WITHOUT PREJUDICE.

Eclipse are without a doubt one of the least ethical computer parts suppliers I've ever had the displeasure to *try* to deal with. Not only did they not supply parts ordered, they charged my credit card the moment the order was placed (Dabs - far better - charge your card on dispatch). When some parts of the order didn't turn up, they then proceeded to claim that these had been sent. Naturally I turned to my credit card company to try to get them to be honest, and they even misled the credit card company about the transaction - to the extent that they "were extremely creative" with documentation that the credit card company requested of them!

Fortunately their claims as to *my* honesty fell flat because the "evidence" they provided the CC company contradicted itself! To make matters worse, I had communications from them that contradicted their claims to the CC issuer. I cannot recommend Eclipse for anything other than getting specifications from their website and then buying elsewhere. If they claim to save you a few pennies on their website - beware the costs of trying to get justice when they abjectly fail to deliver. Even a single star rating is one star too many. Avoid at all costs - nobody needs computer parts that badly.

Summary: Avoid as though your life depended upon it.