Appauling support! (Eclipse Computers (Coventry))

Member Name: Trebor271075

Product:	Eclipse Computers (Coventry)
Date:	13/08/02 (145 review reads)
Rating:

Advantages: cheap

Disadvantages: ILLEGAL after sales support!

Story speaks for itself!

Bough a new monitor off them. It arrived 2 days later (friday).

Monitor had slight defect (image wobbled from side to side on the screen)

I phoned them on monday saying this was the problem. They said the monitor had to be tested by the manufacturer and I should contact them!

Short version of what followed!
I went balistic gave them loads of grief, quoted uk law to them and took the monitor in person from Milton Keynes to Coventry and dumped it on their desk and told them to test it now!

Got a full refund. They will never get my business again!

Summary: