Eclipse Computers (Coventry) Reviews

Where do I begin? Firstly, some tips for you if you are daft enough to buy from Eclipse. NEVER, order on-line. EVER! There are no stock level indicators on the website, whcih seems to be the biggest problem with Eclipse. A friend of mine asked me to build a system for him, and with a budget of £600 in hand, I was lured by the ...  Read the complete review

First impression good as shop full of people. Bought PC memory which was cheap up front but dear overall. Things went rapidly downhill from there. Fitted correctly and PC blew up !!! Smell of electrical burning - catastrophic result. Note :Memory was fitted correctly Took back to shop and large and overpowering service dept rep ...  Read the complete review

Well, this has to be my worst consumer experience, enough to be bothered to take the time to register for this site...... First order, motherboard box was missing the manual (useful!), downloaded that myself from gigabyte website though, also missing 2 cables. And they took the money for the keyboard that was out of stock, still waiting 4 ...  Read the complete review

Ok, I live in Coventry, and so I have used Eclipse for ages now - as they are about a 5 minute drive from me. They have definately got better in the past few months. I have taken back about 5 things, as they were faulty, and they seem to replace them within about 10 minutes. In the past, this replacement time has been about 2 months! ...  Read the complete review

Buying a full pc from eclipse has to have been my worst consumer experience. They are cheap but I paid in full for the time taken to get it fixed. When I walked into the store there was a man standing in the customer service section with a grim look on his face. I should have taken that as a warning and left then and there. I had an intuition that ...  Read the complete review

I would recommend avoiding this company at all costs. Okay so they are offering good prices but believe me saving a few bob is not worth it because they have absolutely appalling after sales customer service. If you have a quiery before you order they can't answer quick enough, but you try getting a answer out of them if you have a problem ...  Read the complete review

I hope that Eclipse read these reviews, because I think the verdict is pretty conclusive - they may be cheap, but their customer service sucks big time. Like many people, i was lured by Eclipse's adverts in Micromart promising low prices; and to be fair, they do offer some competitively priced stock. However, when i tried to ring them ...  Read the complete review

I had so much trouble with eclipse computer supplies, (faulty goods, late deliveries, second user goods depatched and i had been charged for new, no customer services and being charged twice) that I have setup a site. They still owe me money but they are afraid to have a disussion because the so called technian who tests the items that are ...  Read the complete review

I'd wanted a DVD writer since they first came out but was always put off by the price. After coming across Eclipse's website I sat that they were offering the Writer I wanted at nearly £18 cheaper than anywhere else and that included free delivery. I thought this was too good to be true so I rang them up and asked them to confirm the ...  Read the complete review

This is a terrible Company..... If you do manged to get your ordered product then you are lucky. If you don't then you are going to have big problems. This company make promises that never happen and I have never had a response to any email I have sent. Without gonig into detail they now owe me hundreds of pounds. Trying to sort these ...  Read the complete review

Firstly Hello, I would like to put forward my point of view regarding previous posts and my experience with Eclipse Computers over the past 5-6 years. This next bit is important as I am a current employee of the company. ******************************** IMPORTANT ******************************** THIS POST REFLECTS THE PERSONAL OPINION ...  Read the complete review

I've just upgraded my PC and bought lots of bits and pieces including a nice, new P4 2.4Ghz Intel processor. It was cheap and obviously OEM and came wrapped in bubble-wrap and sandwiched between two lumps of blue plastic wrapped in tape which I presume were there to protect it. However, upon opening it I found that a number of ...  Read the complete review

Below is a summary of an advert printed in the Coventry Evening Telegraph last Thursday (9 Jan). "As part of our contiuous success and extended growth we are currently looking to expand our departments as follows: Retail Sales Assistant, Sales Advisors/Telesales Customer Services Personnel Warehouse ...  Read the complete review

Avoid - Advantages: Very Cheap - Disadvantages: Appaling service, Goods not as ordered, Very slow delivery time

Economy with the truth. We had several complaints about Eclipse Computers of Coventry. This, like Pino, advertises in Micro Computer Mart, but with rather more careful wording. Part of an Eclipse ad last month listed motherboards as 'WB/256K cache' followed by two prices: £49/£69. Opposite, Eclipse advertised boards fitted with ...  Read the complete review

Ordered 2 complete PC hardware set ups from them, they are cheap, but dont communicate well if (when) your order is delayed. If you have any Hadware problems - forget it. My PSU failed after about 2 weeks on the 3.3 v supply, it was a gradual fault (monitored by PC Alert 111) that eventually lead to the VDU card failing first or the ...  Read the complete review

i recently bought a system in parts for the very reasonable price of around £500 for: AMD 2200+XP processor motherboard, coolermaster cooling fan, 512 sdram ram, 40Gig HDD, 64mb geforce2 agp, cdrw generic, case, sb live 5.1 sound, 17 inch monitor, speakers, kboard, mouse. ...  Read the complete review

AVOID sold me slower processor than I paid for - Advantages: cheap, errr, no, nothing else - Disadvantages: vvvvv poor service, answering phone, answering email

-if you expect rock bottom prices, and a wonderful customer service you need to wake yourself from that deep sleep you have lost yourself in -if you want a cup of herbal tea while you wait in line at a customer services que, go to PC World and pay double prices -if not, accept that smaller firms can offer rock bottom prices for a ...  Read the complete review

I have brought alot of things from eclipse (coventry) as its very close to me and the other shops near by are very expensive. I have brought:Abit kt7a raid MB,lots of different ram ,Hansol monitor,gf3 ti500 GC,case,hard drive and so on and i can say ive never had a problem with them. Why am i wrighting this you may ask? Well i think i have ...  Read the complete review