Eclipse Computers (Coventry) Reviews

Micro Mart and Computer Shopper who run adverts for ?Eclipse Computers? of Coventry, are running up problems for their readers who order from this company. I my case, I ordered a substantial amount of IT equipment on the 28 August 2002 just under £800+, and following the good commonsense approach I confirmed in writing. A week later the large ...  Read the complete review

I do not have to say much for all the opinions by all other reviews say's it all. To sum up my experience with them... ordered miscellaneous goods totalling £150.00. Disadvantages: NO delivery date supplied, NO indication of stock levels...hence delivery for your good could take upto a year NO one answers their ...  Read the complete review

I have been purchasing goods and services over the internet for many years and until the 6th Septamber 2002 have never had a problem. But I hadn't done business with Eclipse yet. To cut a long story short, I ordered £500 worth of PC equipment and selected next working day delivery, arount rolls the 10th and no equipment. I ...  Read the complete review

I ordered £400 worth of goods from them on Friday 30/08/02 and was told that the goods would arrive on Monday 02/09/02 or Tuesday 03/09/02 at the latest. My Switch transaction occured on 02/09/02 and the money left my account. On Tuesday 03/09/02, I phoned (approx 1 hour on the phone) to be told that the goods had not left ...  Read the complete review

Beware of Eclpse Computer Supplies Coventry. I used thme for many years and recently they sent me a chip that did not work and have refused to replace it. They also take money from your credit card illegally under the distance selling regulations if they have not got the item in stock. Had I looked at the Sale of Goods Act I ...  Read the complete review

Story speaks for itself! Bough a new monitor off them. It arrived 2 days later (friday). Monitor had slight defect (image wobbled from side to side on the screen) I phoned them on monday saying this was the problem. They said the monitor had to be tested by the manufacturer and I should contact them! Short ...  Read the complete review

I used to use Eclipse on a regular basis due mainly to my living nearby and the very competitive prices on offer there. However, I have now sworn never to set foot in the place again. The first time I had problems with them was when I bought some memory. On returning home I found it to be faulty, so I returned the following day and waited for ...  Read the complete review

bunch of wankers,gonna have to go to coventry next week to sort them out,not replacing my dead m/b - Advantages: NONE! - Disadvantages: Very BAd after sales service, Bad returns , bad communication

terrible..waited over a week for a next day delivery. Lost my credit card details the list goes on.. - Advantages: none - Disadvantages: very poor service, incompetent

I purchased a system from these people on 13/02/02, I got it 1 month later. I had to go to coventry (I dont drive) and take it from Parcel Farce (long story). After the delayed delivery, all seemed well - until the system started crashing. Now it will only start up in safe Mode. basically the graphics card is faulty and my attempts ...  Read the complete review

Avoid this firm they are rude and totally incompetent - Advantages: Cheap, Sales Team - Disadvantages: Poor service, Atrocious after sales, Zero customer focus

This has to be the worst on-line experience in the last 3 years that I've ever had. 1. Product A arrives but not working. 2. Product A is returned within 7 days with a request for a refund. 2 weeks later, no refund and no replacement product. 3. Second order B for +-GBP300 was placed and card charged on the 16/10/2001. It is ...  Read the complete review

Fraudulent trading, False Representations, Obtaining pecuniary advantage by deception, malpractice, Breach of Contract?. the list goes on. I am not at this moment saying that Eclipse are guilty of all or any of the above, that will be for the District Judge to decide when action goes before him for that is what I am doing at the moment! ...  Read the complete review

Eclipse provide a very clear, fast loading site from their store based in Coventry, and offer a multitude of products. From my experience I would say that they are more of a hardware than software retailer, specialising in the kind of brand names seen at computer fairs with the odd "big name" thrown in. Their site ...  Read the complete review

I have used Eclipse Computers now on a few occasions and their prices are very competitive and they carry a wide range of stock. They have also just opened a new website which allows you to order items and there are also a few benefits to ordering online. Why do I now recommend them to people then? Well their customer service lacks a ...  Read the complete review

About 9 months ago I ordered a FIC motherboard from Eclipse. This, i specified strongly, had to be AMD K63 compatible (I had heard several compatability horror stories). The motherboard arrived in a very timely fashion, and I duly assembled the new computer I was making with it. I turned it on, the power went on, and nothing. Not even a beep ...  Read the complete review

Eclipse Computers are a PC component supplier based in Coventry and advertise weekly in Micro Mart. Their listings are always comprehensive and spread over three to four pages. Their price list is also quite detailed with as much information provided as can be fitted on the page. There is a draw back to this in that the font used in the ads is ...  Read the complete review