Don't use Purelygadgets.co.uk (Purely Gadgets)

Member Name: phillp10

Product:	Purely Gadgets
Date:	18/05/08 (38 review reads)
Rating:

Advantages: Apparently reasonable proces

Disadvantages: Terrible service and no semblance of decency

Purely Gadgets is a company I will never use again.

I ordered a Nikon rechargeable battery from them. They sent me a £300+ digital waterproof camera by mistake. To attempt to help the company and act honestly, I returned it to them immediately by special delivery, enclosing the receipts for the postage. How wrong I was.

Despite acknowledging they had received the camera, they never even said thank you for saving them £300. Instead they claimed they had never received the receipts and refused to refund the postage. Furthermore when the battery finally arrived, it came with an invoice for four times the original cost they had quoted.

Despite copious correspondence, I have got nowhere with them. I have tried on many occasions to contact anyone more senior within the organisation and had no success. E-mails to the founder and the managing director have got nowhere either.

Don't ever use this company

Summary: Don't use them