Terrible (Purely Gadgets)

Member Name: Tomdelay

Product:	Purely Gadgets
Date:	07/11/09 (65 review reads)
Rating:

Advantages: Low price

Disadvantages: is a scam

I ordered the product (Canon WP-DC11)as it was the best value and was clearly advertised as being in stock. Purelygadgets then continually pushed back the shipping date for a wide variety of reasons, at first it was a 'logistics' issue, then they got the product but it had been damaged and needed to be replaced, then they kept me waiting for another few weeks. The worst thing is that you have to personally chase them up all the time - they kept telling me it was 'next week', until eventually they sent a rather cryptic email to say they would not have it for product in stock for the foreseeable future. At this point, after waiting for about a month I canceled the order and got a full refund three days later. They kept trying to get me to order something else from the website instead and I had to push them quite hard to get them to agree to refund me!! All in all, the customer service is appalling, all emails are mass-generated and often irrelevant to your actual inquiry. The worst thing about this company is that they are clearly completely dishonest - the product I ordered continued to show up as 'in stock' on the website throughout my ordeal, it only after I brought this up with them right at the end that they actually changed it to 'out of stock'.

Summary: You will probably not receive your item