Purely Gadgets Reviews

BEWARE!!! THEY MIGHT BE CHEAPER BUT I ADVISE PAY A BIT MORE SOMEWHERE ELSE.

Ordered Sigma lens for cannon along with several other items. Order total near £800. Everything in stock. i was security checked by company and told my order would be with me in the next few days. My order spent over a week in 'packing' then put on hold. I phoned twice and my email not responded too asking why not delivered. Like the other reviewer I was eventually told the lens was damaged so they had to re-order. Reading reviews on other sites this is a common excuse for delays. i have cancelled my order in disgust and they have had my money since placing the order. I am now awaiting a refund.................wi ll let you know.........

I ordered the product (Canon WP-DC11)as it was the best value and was clearly advertised as being in stock. Purelygadgets then continually pushed back the shipping date for a wide variety of reasons, at first it was a 'logistics' issue, then they got the product but it had been damaged and needed to be replaced, then they kept me waiting for ...  Read the complete review

Ordered a camera online and had a problem with my credit being flagged up as fraudulent transaction. I phoned Purely Gadgets and ordered over the phone. Told email confirmation would follow that never showed up. Emailed to find out if order had gone through no reply. Phoned the sales number and told office closed despite being during the day. ...  Read the complete review

Beware of this company. Ordered an asus netbook, had to call numerous times as no feedback about delivery. Was told it was apparently sent, but did not arrive. Then story changed: item was faulty and sent to manufacturer, now waiting for new delivery. After 4 weeks I finally cancelled my order. Was promised to get my money back within 2-3 days, now still waiting after 3 weeks. My experience with this company was the worst ever-no reliable customer service ( even to call them you have to wait an average of 5-6 min to be able to speak to someone), no feedback, unreliable information, and finally I have to chase my money! Am so angry but just read some of the other reviews of this company! Better pay a little more and go to a reliable shop.

Received my order on time and was happy to speak to someone before I placed the order

I ordered a Sony Cyber-shot digital Camera from Purely Gadgets in July 2007. After 11 months it developed a fault (the view-finder was very dim). I returned it to Purely Gadgets as my camera was covered by their 18 month guarantee. A couple of weeks later I was informed that my camera would need to be returned to the supplier for futher ...  Read the complete review

I ordered a Nikon AF-S 17-35mm f/2.8 lens from this site for £850, which seemed like a very good price. When I received the lens from PurelyGadgets the lens box showed clear signs of bad treatment (dented corners, etc) which happened either during transport or before. Such a camera lens is high-quality optics and should not be thrown around. I ...  Read the complete review

Purely Gadgets is a company I will never use again. I ordered a Nikon rechargeable battery from them. They sent me a £300+ digital waterproof camera by mistake. To attempt to help the company and act honestly, I returned it to them immediately by special delivery, enclosing the receipts for the postage. How wrong I ...  Read the complete review

Purely Gadgets is a company I will never use again. I ordered a Nikon rechargeable battery from them. They sent me a £300+ digital waterproof camera by mistake. To attempt to help the company and act honestly, I returned it to them immediately by special delivery, enclosing the receipts for the postage. How wrong I ...  Read the complete review

Do not get involved with them undera any circumstance. I purchased a Fuji sp9500 camera for £347 in May 06. The on/off switch failed in April. I was advised to return the item to them and it would be repaired. I posted the camera on 24th April 2007. More than three months later, I still have not received my ...  Read the complete review

Purchased a sanyo xacti camera from them. It arrived in good time but was missing the vital battery and charger! To me it looked like they had sold me a returned item. Rang them and on hold for 25 minutes, then they answered and was immediately cut off. Tried ringing again but unable to get through, automatic voice message saying they had problems ...  Read the complete review

JUNE 1ST - POSTED CHEQUE TO PurelyGadgets Unit F7, Waterfront Studios 1 Dock Road London E16 1AG United Kingdom JUNE 11TH - PHONED FOR UPDATE, CHEQUE NOT CLEARED JUNE 12TH CHEQUE CLEARED FROM MY ACCOUNT JUNE 18TH PHONED FOR UPDATE- TOLD SOMEONE WOULD RING BACK, NO ONE RANG I ...  Read the complete review

I received my Sony video camera in January this year but Purely Gadgets have turned out to be the worst internet retailer I have ever dealt with. In March, we discovered that it had a faulty connection so we sent it back to for repair. Big mistake - if we ever have a faulty gadget or appliance again we will send it back to the manufacturer. ...  Read the complete review