Employment Services
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Hays
by anon I left my registration feeling completely let down and had been made to feel like dirt throughout the entire meeting. After booking to register that week, a male consultant called me to say he believed my CV matched a job he had and that he had sent it forward to the employer; with confidence that I would get an ... interview. Upon arriving I was met by a girl who began going through my CV with me (all the time looking me up and down) during which the consultant who had given me the call arrived. Before even seating himself he demanded to know if we had dicussed my unrelated university degree (Dance), looking down his nose at the subject area the entire time - I am sure someone so small minded does not account for the amount of commitment the course takes including, physical and theoretical work, seminars, performances, lectures, rehearsal periods (often long evening hours) and business modules as well as working part time. He wanted to know why I was not working in this field - to which I explain many graduates do not acutally work in their related field straight away and that my sales and marketing experience and interestes were therefore more important to gain a steady career and a living, as opposed to a dance artist, which would be more of an evening/weekend freelance venture. After reading other reviews on Hays Recuriting I have to say I completely agree with one persons option that they were: "Arrogant, rude and inconsiderate and a very thin line tantamount to bullying knowing the economic climate and the necessity for work. It seems the applicants are there for the agency and not the other way around" I felt backed into a corner as I had simply come to register and was being bullied into explaining my life and education choices, within an interview situation. They also demanded to know why I felt someone at my level would justify asking for a slightly higher salary than my current - It does not take much sense to think that anyone moving up the career ladder would ask for a little more...? The rude male consultant (after grilling me) abruptly stated that my CV had been rejected anyway and that I would not match the field due to graduate competition.... why I ask would they not recognise this before I spend money on travelling to attend? Is this not within their job description to match a candidate to their clients specifications? He then left without a care in the world and left the female consultant finish up, to whom I asked to bear me in mind, but that I could clearly see I was not right for their books. I also refused her business card which she begudgingly pushed across the table. I left angry, upset and shocked. I have since found an agency in Bristol who are the complete opposite of the "service" I experienced and that are so bubbly, eager to help and efficient Read the complete review |
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Job Centre Plus
by Mama-Q Job Centre Plus. The new name for the same brand of unhelpful 'advice' doled out by our government. I've heard the Job Centre referred to the 'Joke Centre' before and I completely agree. They really are a joke and I fail to see why millions of pounds is spent on these centres, the employees and all the resources they use up. ... Let me think back to when I had a first hand experience with the Job Centre. I was 15. My sister was taking a gap year and looking for work, so she signed onto Job Seekers Allowance (an allowance every two weeks paid out to unemployed people.) I used to go the Job Centre with her where I found them to be quite proactive - hell I was even allowed to take a seat next to her while an advisor sat there as she called up employers and the advisor looked for local jobs on the computer. Great. Customer service. No issues. And they were in fact quite brilliant at the time. But we're talking 10 years ago. So fast forward to when I was 21 and was out of work for a few weeks. I had to attend my work-focussed interview and I wanted to create a good impression, dress up as if I was going for a job interview - or an office job - and was determined that my full time job while I was out of work was to find a job. Well the interview went well but it was a re-run of all the forms and telephone calls I'd had previously, I found it to be a waste of time and a bit pencil pusher-y. On top of this it took them some time to sort out my money - so I was stuck borrowing from my parents. Not the ideal scenario but they were happy to help if it meant I was on the path to finding work. So, every morning I was dressed and washed before 9am. I'd make plans, lists and write down names of people to talk too, all the while filling out the little book the Job Centre give you to keep a track of how you're looking for work. I filled that book within the two weeks and was proud of myself. I went for my fortnightly interview with the advisor, to check you're looking for a job and so they can check your progress report. Also to perhaps discuss further options. Or not. The advisor looked at my book, chuckled and said; "Well this is a novelty, I haven't seen someone so keen to find work." Um, what? Surely if someone is slacking on their JSA promises, they should be taken off the JSA? No. Because there is a minimum you promise to do and if you keep up these standards you'll be able to continue claiming JSA. Of course now the government is shifting towards their precious Welfare Reform Bill and unemployed people will be expected to work for £2 an hour in shops...I digress ;). So that first time I was on JSA, I wasn't sure how much of a damn they gave. They certainly did a lot less than they had previously done with my sister, but it didn't matter because *I* had the self-motivation to find a job, so I would find one with or without the Job Centre's help. Eventually I found a job in London and moved down there after several other job offers - none offered the package that this job did, hence why I took it. My next experience with the Job Centre was brief. I returned to Scotland after getting married and an illness brought me home. I was now living with my husband, trying to claim JSA so we could live but they said my husband earned too much (which I have since found was untrue!) for me to claim. Luckily I was able to quickly get a job locally and we were doing okay until that horrible day when we both lost our jobs - mine was a temporary contract and my husband developed severe anxiety problems about his job. He took some time off, which his employer was generous about and said the job was always his should he return. Well, he didn't return to work and we had to think about what to do next. JSA seemed the best solution because my husbands condition was so up and down - we needed a steady income and we needed jobs (or at least I needed a job.) We applied for JSA and they made me jump through so many hoops because I had changed my name through marriage. It was fine once it was sorted, just a headache (the birth year on my birth certificate was different to that on my passport because the registrar had messed it up so the Job Centre staff had to go trawling through old records on me. Nightmare.) The advisor's at the Job Centre were polite, helpful and genuinely wanted people to find work - or at least that's my impression and I have since found it varies from Centre to Centre. The admin side of things, at HQ, well they are something to be desired. They closed our claim 6 weeks into the claim, without giving us notice - or money. We called them up and they said they wouldn't back date any money to us. We were financially screwed but LUCKILY family bailed us out. My sister would visit, buying us shopping and supplies some of the time, same as my Aunt and my parents secretly put money into my account. I hadn't asked for anyone's help, but they all knew the situation and pitched in. Without that help we would have been evicted from our flat and seeing as I was unknowingly pregnant at the time I don't like to think what would have happened to my son had I not been receiving help to buy food. Perhaps we could have applied for a crisis loan, but I didn't know such things existed back then. Plus that still takes time to come through and I didn't want to rely on the system that failed me in the first place. In the end what saved us was when I became a student and got my student loan in. Funnily enough there were no real problems with that yet the Department of Work and Pensions closed my claim and were as heartless as to say we'd have to starve - I think their customer service rep literally said this. I would body swerve any kind of welfare/benefit and the Job Centre. They went from being helpful, courteous and pro-active to a bunch of pencil pushing jobs worth's (but they're not worth the jobs they do!) Apologies in advance to anyone who works at one of these Job Centres, I've been stung badly and I don't have good things to say about my experiences! On the whole the staff were rude and just wanted to be rid of you. A lot of the time I'd go in and they wouldn't even look over my book, just get me to sign the form and I'd be gone. Sometimes after waiting up to 40 mins just for a 1 minute appointment? Get a grip! Although here's something positive: *some* of the Job Centre staff actually admitted that they were bound by a lot more red tape and so spent more time form filling than doing actual customer service. I don't know if that's true but it put my mind at ease. Read the complete review |
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Job Centre
by kelly10 Well as I've now been unemployed for 12 months I think that I am fully qualified to review the Job Centre. If you've never had the misfortune of having to go into one of these places then count your blessings, as then no part of your life has been tarnished by these cold, inpersonal, depressing places. Personally ... I've never had a good experience with the Job Centre on any occassions that I have been unemployed and had to use their services. For example any employment I have undertaken has always been through my own endevors, never theirs. I actually hate having to go there as it's so depressing and a waste of my time. I just walk in, view the job points, wait whilst my appointment time comes and goes and then around 20 minutes late I see an advisor who asks how I am and I have I worked and then I sign my little bit of paper. I walk out feeling like all hope, happiness and enjoyment has been squeezed out of me and I just want to go home and curl up in a ball. I'm normally a happy go lucky person, but this is one thing that does affect me. The advisors, which is a term I use losely, rarely look for any work for me or advisor me of anything. To me this is a great injustice as this is what they should be doing. There is one man who occassionally points out jobs for me that he knows I can't do due to location and then has the nerve to call me picky. I don't drive but I will travelling on public transport but this man expects me to do a job as a hotel receptionist where the start time is 4am. At this time there is no public transport in my area, so I would have to travel by taxi everyday at great cost, I am not going to do this and I think this is quite reasonable, but he's one of those that just doesn't understand. Recently I enquired about any funding for new businesses so I was amazed, and happy, when I was told the governments Enterprise Scheme was now available in my area. All I was told was that I could get a loan of up to £1000 towards start up costs and a mentor for 6 months. All I had to do was submitted a business plan and then once it was evaluated I would be told if I was successfull or not. I asked about the loan, ie repayment times and interest and was told there was no information yet available. I looked online and couldn't find any information about this. I needed this information to finalise my business plan so I went back to the Job Centre and asked them about this and also if there were any minimum timescales for which your business had to run for. The answers I got were shocking and dissappointing. I was told they don't know anything at all about the loan and was this information really important, and I was informed that I was asking too many questions. I walked out dumbfounded by this lack of help, I finally saw a light at the end of the tunnel but it was getting dimmer and dimmer. I did some further research online, research the Job Centre should have done for me, and all I could find was that no one knew anything about the repayment period or interest! So as this couldn't be written in my business plan and I've no funds of my own I have had to leave my business plan. So basically the Job Centre have prevented me from starting up a business, coming off JSA and being self reliant. I normally hate it when I hear people saying thinks like, "I could do that job, they're so rubbish" but I really think I could do their job as I'm a friendly, understanding person who likes to help people and I would actaully spend time with whoever is sat in front of me treating them like a human being and look on the computer to see if there is anything suitable. Read the complete review |
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57 reviews Employment Service / |
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43 reviews Employment Service / |
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30 reviews Employment Service / |
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30 reviews Employment Service / |
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25 reviews Employment Service / |
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19 reviews Employment Service / Job Centre Plus is a governement agency assisting those out of work and looking to re-enter the work force. |
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16 reviews Employment Service / Specialist recruitment. |
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20 reviews Employment Service / |
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18 reviews Employment Service / |
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13 reviews Employment Service / |
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