Newest Review: ... on is a different ball game and a lazy power mad wannabe's dream. I have worked non stop since I was 15, was then made redu... more
Member Name: spam330
Advantages: Far more couteous service than in previous years
Disadvantages: Not always good for the hardworking taxpayer
The Jobcentre is a very difficult place to sum up.
On the one hand the staff are delivering goverment policies that have been introduced to try and put and end to long term unemployment, unemployment due to health problems, whole families being benefit dependant and to the rid the offices of the general chav culture assosiated with the Job Centre.
Measures have been put in place to try and prevent agressive behaviour in Job Centre Offices and to a certain degree have been very succesful
No drinks are allowed into the Jobcentre Offices and will be removed by security before entering the building. This was introduced to prevent bottles being used as potential weapons against staff. This is great
It is a very hot summers day and you have to go to the job centre on genuine business (fed up with current job- seeking new one) with three children in tow, have your juice removed before entering and then hae to stand in a very large queue for 40 mins. Then this seems like a ridiculous measure.
Then there is the harder lines that is being taken with people claiming benefits whilst looking for work. This has been introduced to try and move long term unemployed people into work by making applying for jobs and attending interview mandatory. Seems like a good idea?
Until you have been made redundant after 35 years in the same job (earning £25k p/a) and a few months later are having problems trying to find a new job due to your age, fitness, lack of confidence etc. and are then forecd to apply for cleaning jobs at the minimum wage.
Then there is the problem with the title- Job centre
I know that on many occasions the Job Centre have very little acceptable quality jobs on offer which can result in the Jobcentre being the last place you would look for a job.
On a positive note the Jobcentres seem to very much more customer focused then previously and staff seem to be more polite and couteous and aware that they are paid to provide a service.
I am unsure if it is possible to have a Jobcentre that provides both a high standard service to the genuine hard working tax payers and to also try and move those who have never done a days work in their life into employment. And that is just the extreemes. What about the millions of people in between.
Overall I think the Job Centre has made major steps in the right direction but far more work is needed
Summary: Doing very well but still room for improvement
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